Dear insolvency practitioner > Chapter 5 > INSOLVENCY PRACTITIONER SERVICES

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1.    Fees on VAT Element of ISA Transactions

In the past The Service has been asked to justify charging fees on the VAT element of amounts paid into the Insolvency Services Account ("ISA"). The fee in question is ‘for the performance by the Secretary of State of his general duties’ (namely Fees No. 10 and 11 in Part I and Fee No. 13 in Part II of the Schedule to the Insolvency Fees Order 1986 (S.I. 1986/2030).

Fee No. 10 relates to companies being wound up by the Court and is calculated on amounts paid into the ISA under regulations 4 and 16 (The Insolvency Regulations 1986 – S.I. 1986 No. 1994). Regulation 16 concerns payments into the ISA at the date of the company’s dissolution. Regulation 4 provides that the liquidator shall pay ‘all money received by him in the course of carrying out his functions as such’ into the ISA. Accordingly, on realising an asset it is the amount received, whether gross or net of the costs of sale, inclusive of VAT or not, which must be paid into the ISA. The Service has no discretion to calculate the fee other than on the basis of the amount paid in.

Fee No. 11 relates to companies wound up voluntarily and is calculated on amounts paid into the ISA by the liquidator under regulation 24 (the balance of funds in hand) and regulation 33 (unclaimed funds and dividends). The Service calculates the fee on the amount paid into the ISA, irrespective of whether or not it includes any element of VAT.

Fee No. 13 relates to the administration of estates of individuals, and is calculated on amounts paid into the ISA by trustees under regulation 4 (all money received) and by the OR under Section 287 Insolvency Act 1986, namely prior to the estate vesting in a trustee. In the same way as Fee No 10 is applied, it is the amount paid in on which the fee is calculated irrespective of its make up.

We are sympathetic to complaints by IPs, but the Fees Order and the Regulations do not provide any discretion in the way the fees are calculated.

(First published in Dear IP no. 16, February 1991)


2.    Fees on VAT refunds

Fees on VAT refunds are subject to Fee 10 (in compulsory liquidation), Fee 11 (in voluntary liquidation) or Fee 13 (in bankruptcy) in accordance with the wording of the Insolvency Fees Order 1986 and the Insolvency Regulations 1986.

(First published in Dear IP no. 19, November 1991)


3.    Unclaimed Dividends in Bankruptcy and Compulsory Liquidation

In the event of a dividend in bankruptcy or compulsory liquidation being unclaimed, typically because the creditor’s whereabouts are unknown, any valid dividend cheques should be mutilated by cutting off the bottom right hand corner and returned to the Central Accounting Unit (for the attention of Cashiers section) in accordance with Regulation 15 (7) of the Insolvency Regulations 1986:

"On the responsible insolvency practitioner vacating office he shall send to the Department any valid unclaimed payable orders for dividends or returns to contributories after defacing them by cutting off the bottom right hand corner and any cheques which have not been delivered after endorsing them with the word "cancelled".

In cases other than vacating office, the procedure in Regulation 15(5) should be followed, and the list forwarded to the Department:

"The responsible insolvency practitioner, on the expiration of six months from the last day of the month of issue, shall destroy any lapsed payable orders which have become invalid and any cheques which have not been delivered after first preparing a list of their numbers, names of payees and amounts".

Such cheques are drawn on the Insolvency Services Account. On no account should any attempt be made to pay them back into the Insolvency Services Account.

(First published in Dear IP no. 19, November 1991)


4.    Schedule of Unclaimed Dividends (CAU 103)

Practitioners will be aware that under regulation 5 (5) of the Insolvency Regulations 1994 unclaimed dividends in voluntary liquidation cases must be paid into the Insolvency Services Account (ISA) and at the same time, notice sent to Central Accounting Unit (CAU); such notice is given on form CAU 103 or one that is substantially similar.

Form CAU 103 requires the practitioner’s signature but increasingly forms received are not signed by the practitioner. This unacceptable practice involves additional work for CAU because of the need to obtain the practitioner’s signature before processing the form.

Whilst practitioners may feel that his or her signature on the document is unimportant, the form constitutes part of the accounting process and the Insolvency Service considers that by signing it, the practitioner personally confirms that the funds remitted are unclaimed dividends due to the parties named on the form. Indeed, where CAU are approached directly by creditors, CAU will whenever possible, process the claims without recourse to the practitioner on the basis that he/she has already confirmed on the CAU 103 that a dividend is unclaimed.

Practitioners are therefore asked to ensure that they sign all CAU 103s before dispatch to CAU, and are reminded that form CAU 103 should be submitted to CAU at the same time as they remit the funds to the ISA at the Bank of England.

Following recommendations by the National Audit Office, CAU no longer undertakes transactions in respect of uncleared funds. For those practitioners who remit monies to the ISA through the Bank Giro Credit System or by telegraphic transfer, there is no change as these transactions are considered to represent cleared funds once CAU has been notified of the receipt by the Bank of England. For Bank Giro Credits, this is effectively four days from the monies being deposited.

However, where a practitioner sends monies direct to CAU or pays those funds directly to the Bank of England, the funds are no longer considered to be available funds immediately on receipt. As with Bank Giro Credits, such receipts will be treated as cleared funds on the fourth day after entering the banking system.

Contrary to the Regulations, some practitioners have in the past sent cheques direct to CAU for banking in the ISA. Practitioners will no doubt appreciate that with the new procedures it is no longer beneficial to pay funds directly to CAU, as those funds will not become available for transactions such as the automatic transfer to interest bearing accounts for companies, for at least a day later via the Bank Giro Credit system.

In those circumstances, practitioners are asked to reconsider their procedures for depositing monies in the ISA with a view to using the Bank Giro Credit System wherever practicable.

Finally, practitioners are asked to ensure that CAU 103s are completed legibly (preferably in black ink, as they sometimes need to be photocopied), and that the creditor’s last known address is recorded.

(First published in Dear IP no. 34, October 1995)


5. Amendment of Cheques Drawn on the Insolvency Services Account

(First published in Dear IP no. 19, November 1991)

Article Withdrawn December 2006


6.    CAU Cheque Requisition Forms

To avoid the risk of possible fraud, practitioners are reminded that they should rule off any unused space on cheque requisition forms.

(First published in Dear IP no. 21, May 1992)


7.    Action Following Expiry of ISA Cheques

A cheque issued by CAU is deemed to expire if not presented within six months, and is then treated as unclaimed monies, ultimately payable to the Consolidated Fund under Section 407 of the Insolvency Act 1986. As practitioners occasionally ask CAU to re-credit the estate with the value of an unrepresented cheque, this article explains the correct procedure.

Generally where a cheque has been issued the payee is properly entitled to the proceeds thereof and, after expiry, the proceeds are held on his behalf in an Unclaimed Monies Account on BANCS. If the payee subsequently seeks payment the practitioner should ask CAU to re-issue the cheque, where possible quoting the original cheque details. A new cheque will then be drawn against the Unclaimed Monies Account and the estate account is unaffected. The payee on the new cheque can be altered, upon the provision of the appropriate details/evidence to accommodate name or status changes, for example, the inclusion of an Executor’s name.

Where, after expiry of the cheque, the practitioner becomes aware that the original payee was not legally entitled to the proceeds, CAU should be asked to re-credit the estate – as the cheque has expired it is not appropriate to cancel the cheque in such circumstances.

[See article 23 for details of the BANCS system]

(First published in Dear IP no. 39, October 1997)


8. Practitioners’ Specimen Signatures

With a view to improving the security of withdrawals from the ISA, a file of practitioners’ specimen signatures was established in Central Accounting Unit, which enabled cheque requisition forms to be validated by comparing the specimen signature with that on the form.

(First published in Dear IP no. 21, May 1992)


9.    Reissue of Cheques Drawn on the Insolvency Services Account

Practitioners should note that applications for reissue of cheques which involve a change of amount or of payee should be authorised by the office-holder responsible for the case as stated in regulation 5 of the Insolvency Regulations 1986 (SI 1986 No 1994) (as amended). They should not be endorsed "per pro".

Where someone other than the office-holder submits a request for amendment directly to the Central Accounting Unit evidence is required that the payee change is valid eg a copy Certificate of Incorporation on Change of Name in the case of a company name change or a copy of a Death Certificate in the case of a widow claiming monies from her late husband’s estate.

(First published in Dear IP no.22, August 1992)


10.    Third Party Monies and the ISA

As practitioners frequently ask whether third party monies have to be paid into the Insolvency Services Account (ISA), this article explains the position regarding payment of funds into the ISA.

A liquidator or trustee is under a duty to pay monies into the ISA in the circumstances set out in regulation 5 and 20 of the Insolvency Regulations 1994. Whether the circumstances apply depends upon the facts in each case. It is primarily for a liquidator or trustee to form a view as to whether the Regulations do or do not apply to particular monies. However, in cases of difficulty CAU is willing to discuss the matter with the insolvency practitioner.

Regulation 5 (1) (winding up by the court) and regulation 20 (bankruptcy) require that, subject to the exception for local bank accounts, a liquidator or trustee is required, at specified times, to pay all monies received by him in the course of carrying out his functions as such into the ISA. In the case of a voluntary winding up regulation 5 (2) requires the liquidator, at specified times, to pay into the ISA the balance of funds in his hands or under his control relating to the company.

Such functions are, for the purposes of regulations 5 (1) and 20, set out in section 143 and 305 (2) of the Insolvency Act 1986, and relate only to "the assets of the company" and the "bankrupt’s estate" respectively. Therefore if, on the particular facts of a case, monies are received by a liquidator or trustee which do not belong to the company, or the bankrupt’s estate, then those monies are not received by the liquidator or trustee "in the course of carrying out his functions as such". Where a liquidator or trustee receives monies to which a third party claims he is entitled, and genuine doubt exists as to whether the monies received belong to the company or bankrupt, those monies should be paid into the ISA pending resolution of the third party claim.

For the purpose of regulation 5(2) any monies in the hands or under the control of a liquidator which do not belong to the company are not funds "relating to the company".

Generally speaking, this means that where monies are received by a liquidator or trustee which do not arise from the realisation of assets belonging to a company, or the bankrupt’s estate, they should not be paid into the ISA. The fact that funds received by the liquidator or trustee are used to discharge insolvency expenses or for payment to creditors does not necessarily mean that they were received in the course of carrying out his statutory functions.

Where a liquidator or trustee forms the view that the monies received fall outside the regulations he should ensure that the reasons for that decision are fully documented. CAU do not need to be advised of the decision, but in voluntary winding up cases the liquidator must separately identify in his section 192 returns any third party funds held outside the ISA. Failure to do so may result in unnecessary ISA default letters being sent.

Requests by insolvency practitioners to CAU to open a suspense account in the ISA, without Secretary of State fees being charged, must be supported by a written explanation of the reasons why a suspense account is required, and why fees should not be charged.

(First published in Dear IP no. 39, October 1997)


11.    Need for Practitioners to Ensure that Adequate Control Systems Over Banking Arrangements are in Place

Practitioners are reminded of the need to ensure that any payment drawn on a local bank account (or indeed requisition for payment from the Insolvency Service Account) are properly supported by invoices or other vouchers and that the proposed payment relates to legitimate expenditure.

The Service has been made aware of a situation where a practitioner’s employee provided him with numerous cheques drawn on local bank accounts for signature, which were payable to false or fictitious payees. The employee used that method to steal unclaimed dividends in voluntary liquidations, which ought to have been paid over to the Insolvency Services Account in accordance with regulation 24 of the Insolvency Regulations 1986. The fraudulent transactions were then concealed by the creation of bogus CD1 returns.

(First published in Dear IP no. 29, January 1994)


12.    Accruals Based Accounting – "Debit Balance" Cases Handed Over by Official Receivers

The full operation of the Central Accounting Unit’s BANCS system and Official Receivers’ LOLA estate accounting system enabled the introduction of accruals based accounting in the Service. One effect of this was that in cases without assets the practice of funding disbursements and fees paid over to the DTI from the Insolvency Services Account ceased. Fees are only paid over to the DTI to the extent that there is cash to meet them in an individual estate. Where an individual estate is without any or sufficient funds, any disbursements made by Official Receivers are funded in part or in whole from the DTI Vote. DTI Vote funding is not available to practitioners where they become trustee/liquidator of an estate. Disbursements funded by the Vote or fees outstanding are treated as recoverable in favour of the DTI and constitute a "debit balance" on an estate. If not recovered, they are written off when the case is closed.

In the absence of estate funds, practitioners must themselves pay any necessary disbursements on account of that estate and, upon release, ensure that the OR is aware of any unrecovered disbursements due to them. If estate funds are received post-release, the OR (if ex-officio trustee or liquidator), or other practitioner appointed, will then reimburse the original practitioner.

Practitioners should not receive invoices for payment from the OR for work commissioned by him. These are paid by the OR (from Vote funds where necessary) with the resultant "debit balance" being transferred to the practitioner in the usual way. Any such invoices received from the OR (or third parties) should therefore be returned to him for payment.

It is possible for sanction fees and any other fees payable to the DTI to be charged to the estate even though this increases the "debit balance". They will be treated as recoverable in the event of funds subsequently becoming available, or otherwise written off when the case is closed by the insolvency practitioner.

(First published in Dear IP no. 35, April 1996)


13.    Estate Balances Transferred from ORs

When an estate is handed over to a practitioner by the OR, a balance is usually transferred to the practitioner and reflected on the estate account on BANCS.

Some time ago, investigations revealed that some cases were handed over after the OR had been released and the debit balance written off as irrevocable. Notwithstanding that write off, the estate is liable to discharge the debit balance should funds become available. Upon the subsequent appointment of a practitioner, the debit balance should have been reinstated and transferred to the ISA estate account.

Where a case is handed over to a practitioner without any balance (credit or debit) being transferred, the practitioner should seek an explanation from the OR and, particularly for reopened cases, ascertain whether or not any debit balance previously written off has been recovered.

When reconciling their accounts, practitioners must also ensure that transfers received from the OR are reflected in the ISA accounts, and promptly notify CAU of any omissions or errors.

(First published in Dear IP no. 37, January 1997)


14.    Voluntary Liquidations – Payments into the Insolvency Services Account – Regulation 5(2) of the Insolvency Regulations 1994

(First published in Dear IP 35, April 1996)

Article Withdrawn December 2006


15.    Receipt of Funds by Trustee Prior to an IVA

Where an Individual Voluntary Arrangement (IVA) is proposed following the appointment of a trustee in bankruptcy, the trustee, whilst acting as such, is still required to pay the proceeds of asset realisation into the ISA under Regulation 20 of the Insolvency Regulations 1994. These proceeds will attract the Secretary of State fee, which will not be rebated if the bankruptcy is subsequently replaced by an IVA.

Practitioners will wish to bear this in mind when formulating proposals for an IVA.

(First published in Dear IP no. 35, April 1996)


16.    Insolvency Services Account and Company Directors Disqualification Act Compliance

 

The Service’s Insolvency Practitioner Compliance Unit (IPCU) has reviewed the processes for identifying practitioners who have failed to:

  1. pay monies into the Insolvency Services Account;
  2. lodge a disqualification report or return within six months of the relevant date; or
  3. lodge a final disqualification return or report within a reasonable period of time after lodgement of an interim return.

The processes for notifying the respective authorising bodies of these defaults has also been reviewed.

ISA

Guidance is given in item 14 above to practitioners on the acceptable criteria for retention of funds outside the ISA for "the immediate purposes of the liquidation". IPCU has been endeavouring to ensure that practitioners adhere to these guidelines and the authorising bodies are now notified of large or repeated defaults. IPCU also provides summaries of information on each practitioner to the authorising bodies prior to monitoring visits. This information can be provided on request at any time to assist the authorising bodies with their general regulatory functions.

(Other matters are dealt with in the Disqualification Chapter No.10)

(First published in Dear IP no.38, May 1997)


17.    Bankruptcy and Compulsory Liquidation Cases – Closure of ISA Account on BANCS

An examination of the BANCS database in May 1997 revealed that there were over 5,000 bankruptcy and 1,300 compulsory liquidation cases where the account had been brought down to nil but the case account remained open. The majority of these cases were brought down to nil because the practitioner intended to call a final meeting and seek his release as trustee or liquidator. Some cases remained open because of errors or omissions by the Service. Research also indicated that in many instances no final accounts, which initiate the closure action, had been received by CAU. This article explains the steps taken by CAU to reduce the number of cases with zero balances, and what the practitioner should do to ensure that a case is properly closed on BANCS.

All cases with nil balances as at 31 December 1996 were marked as closed as a one- off exercise. If a practitioner discovered that a case was closed on BANCS in error, he had to notify CAU’s Customer Services Section who arranged for it to be re-opened.

For other cases, CAU intend to send to practitioners a list of bankruptcy and compulsory liquidation cases which have been brought down to nil but remained open, to find out if any should have been closed (the practitioner having held a final meeting and the administration reverted back to the Official Receiver).

The revised procedures did not relieve practitioners of their statutory duty to file documents with the Court, Official Receiver, and CAU after the final meeting, under section 146 and 331 of the Insolvency Act 1986, had been held (or deemed to have been held). In particular, practitioners are reminded that:

  • under Rules 4.125(4) or 6.137(4) of the Insolvency Rules 1986 notice that the final meeting has been held, stating whether or not the practitioner has been granted his release, and accompanied by a copy of his report laid before the meeting, must be sent to the Court and the Official Receiver; and
  • under Regulations 14(3) or 28(3) of the Insolvency Regulations 1994 the liquidator/trustee is required to send to the Secretary of State (CAU, PO Box 3690, Birmingham B2 4UY or DX 713899, Birmingham 37), within 14 days of holding the final meeting (or giving notice under Rules 4.125(5) or 6.137(5)), an account of his receipts and payments.

For the avoidance of doubt, answering the question "is this a requisition to close the account?" on a cheque requisition form (CAU101), does not trigger formal account closures for bankruptcy and compulsory liquidation cases. However, the question should still be answered to assist CAU in processing your payment request, and to enable voluntary liquidation cases to be subsequently marked as closed.

(First published in Dear IP no. 39, October 1997)


 

18. Practitioners’ Details on Instructions to CAU

The Service’s unit in Birmingham is now a member of the Hays (DX) Document Exchange. Steps are being taken to incorporate practitioners’ DX addresses into the Service’s database, including BANCS, which will then result in the majority of computer generated documentation being sent to the DX address, where known. For Central Accounting Unit (CAU) this will include cheques, account statements, and interest notification letters.

Practitioners can elect on request not to receive mail from CAU via the DX. Any such requests, along with any changes in address details, should be directed to IPCU, not CAU.

To avoid delays in the processing of instructions given to CAU, practitioners should ensure that, if they wish to have CAU mail sent by DX, both their postal and DX addresses are clearly shown on instructions. This is particularly important for cheque processing where, for security reasons, the address on the requisition is compared with that shown on the cheque counterfoil.

(First published in Dear IP no. 39, October 1997)


19.    Security of Cheque and Post Procedures

Insolvency practitioners are reminded of the need to periodically review procedures to limit the likelihood of cheques (or other valuable documents) going astray while in their possession or under their control. The Service recommends that:-

  • Access to an area designated for post opening should be restricted to essential personnel, and all post should be opened in the presence of at least two people.
  • All valuables received by post should be given to the cashier (or other designated officer) immediately, and a register of these items, including all cheques and other monetary receipts, should be maintained. This register should be reconciled with estate records on a regular basis.
  • All recorded delivery, registered, and special delivery post should be entered in a register which shows the date of receipt and the addressee.
  • All post should be seen by a senior member of staff.
  • Comprehensive records should be maintained by cashiers of all cheques requisitioned from CAU, and this should be periodically reconciled with estate records.
  • Cheques and other valuable documents should be locked away in a secure place, and not kept in a desk drawer or in a tray pending further action.

This list is not exhaustive but does cover key areas for concern.

(First published in Dear IP no. 39, October 1997)


20.    Dividend Payments Requested from CAU

In November 1997 CAU completed a dividend payment involving 6,822 creditors within the time-scale required by the practitioner; this is believed to be the largest dividend, by volume, undertaken by the Service "in house".

There are two lessons to be learnt from this dividend payment:-

  • Listing dividend payments in ascending value order (instead of alphabetically) assists processing by both the Service and practitioners – cheques are printed via BANCS by requisition and in ascending value order.
  • Where large volume dividends are required, early discussions with CAU’s Payments Manager (Neil Cook – 0121 698 4286) can be beneficial to both the Service and the practitioner. Special arrangements for the presentation of the requisition and production of the dividend cheques (within the terms of the Insolvency Regulations 1994) may be desirable.

(First published in Dear IP no. 40, March 1998)


21.    Automatic Interest – Cessation at the Practitioner’s Request

Practitioners will be aware that since 24 October 1994 company balances in excess of £2.00 held in the ISA have automatically attracted interest at the rate of 3.5% per annum in accordance with Regulation 9(6) of the Insolvency Regulations 1994. The interest is applied in April and October each year.

The Regulations also provide that interest will cease to accrue from the date of receipt of a notice from the practitioner that accruals should cease in order to facilitate the conclusion of the winding up.

CAU frequently receives requests from practitioners for retrospective cessation of interest accruals (sometimes involving the reversal of interest payments already credited to the estate). Such requests do not comply with the Regulations, and practitioners are asked to note that CAU will not grant them. Practitioners should therefore ensure that they give CAU sufficient notice, so that estates may receive the optimum interest, and accruals are stopped in good time.

(First published in Dear IP no. 34, October 1995)


22.    Comments from Practitioners

CAU is always pleased to hear practitioners’ comments on its service to them, including suggestions for improvement (subject to legislation and security constraints). Any comments should be addressed, preferably in writing, to the Unit Head, Eddie Doherty at Ladywood House, 45-46 Stephenson Street, Birmingham, B2 4UP.

(First published in Dear IP no. 39, October 1997)


23.    Central Accounting Unit Computer Systems (BANCS)

Introduction

CAU developed a new computer system which became fully effective in 1996.

The main features of the BANCS system which may be of interest to practitioners are:-

  • The half yearly interest bearing exercise is completed in a much shorter time, resulting in statements being issued earlier than before.
  • The production of the daily investment schedule is incorporated into the system, generating postings and notification letters automatically.
  • Account statements are produced for each account every six months after the case start date.
  • The system automatically generates a confirmation letter when a case is handed over and set up on BANCS.
  • Cheque processing is quicker than it was.
  • As BANCS incorporates accounting functions previously carried out on six separate systems, there should be fewer errors resulting in reconciliation problems.

Check Digits

It is recognised that posting and other errors arise in any organisation and we have decided to incorporate a check digit in the Account ID. This will significantly reduce or eliminate posting errors within CAU, and improve the quality of the service provided by CAU.

Your computer team may wish to note that the check digit chosen is based on Modulus 23.

Account Statements

Account statements are produced for each account every six months after the case start date. The first bank statement records all transactions on the estate. Practitioners are asked to compare the statements with their own records, and to notify CAU if there are any discrepancies. Account statements will continue to be available on demand.

CAU hopes that practitioners find this service useful in enabling them to undertake early and frequent reconciliation of their accounts.

Notification of Changes of Practitioners’ Details

Cheques, account statements, and correspondence generated by BANCS will only be despatched to the practitioner at his/her last recorded address. It is therefore important that all changes of name(s) and address(es) are notified, without delay, to:

The Insolvency Practitioner Compliance Unit, The Insolvency Service, 5th Floor, Ladywood House, 45/46 Stephenson Street, Birmingham, B2 4UY. IPCU is responsible for maintaining the practitioner reference database. For security reasons CAU will not update these details.

General

CAU is always prepared to consider comments and constructive suggestions for improving its service to practitioners. Please address any comments and suggestions to Eddie Doherty, at The Insolvency Service CAU, PO Box 3960, Birmingham B2 4UY

(First published in Dear IP no. 27, August 1993)


24.    BANCS Account Numbers

One of the issues raised by the CAU User Group was a lack of understanding of the relevant components of the Account ID used by CAU’s computer systems.

If practitioners require further clarification they should contact CAU’s customer service staff on tel: 0121 698 4268/4269.

This is how the account is broken down:-

1

2

3

4

5

6

7

991

123658

1991

C

P

00

000

    1. Court reference number – 3 digits
    2. Case number – 6 digits (court number)
    3. Case year – 4 digits
    4. Case type: B = Bankruptcy, C = Compulsory, V = Voluntary
    5. Check digit (an alpha character automatically calculated by the system)
    6. Account type – 2 digits
      *Account type 00 – Main Estate eg: Main Account
      *Account type 01 – Individual Estate, an example being J. Jones
      (separate estate) in a partnership account
      *Account type 02 – Suspense Account eg: Fixed Charge Account and Debenture Account
    7. Account number – this is a system generated number to identify the
      number of accounts within the account type.

(First published in Dear IP no. 39, October 1997)


25.    BANCS Accruals Accounting – New Posting types

Accruals accounting functionality has been incorporated into BANCS principally to accommodate improved fee accounting, and has resulted in the following posting types which appear on some bankruptcy and compulsory liquidation accounts:

T22D Transfers of OR’s Disbursements balance to IP

T23F Transfer of OR’s fees balance to IP

T24D Transfer of disbursements balance back to OR (usually on release)

T25F Transfer of fees balance back to OR (usually on release)

Fees and disbursements balances are shown separately, partly to enable the Service to distinguish between unrecovered fees charged and unrecovered disbursements incurred by the OR, which are separately funded by the DTI. Funds credited to an estate are applied against fees and disbursements according to the statutory order of priority.

(First published in Dear IP no. 37, January 1997)


26.    Insolvency Services Account – Cases with Static Balances

Examination of the BANCS database reveals many cases where the account balance has not moved for at least three years, the reasons for which are unknown but likely to include:

  • protracted asset realisation;
  • difficulties in settling creditors’ claims;
  • errors or omission by the Service/CAU; and
  • an over-sight or inaction by the practitioner.

As the Service is particularly concerned about possible errors or omissions by CAU and inaction by the practitioners, it is undertaking an exercise whereby cases with static balances are drawn to practitioners’ attention. They are then expected to comment on whether the case remains open. Where satisfactory replies are not received the respective authorising body will be informed.

Practitioners are asked to note that the Service expects them to have systems in place to regularly review all insolvency cases held by them, so that they are promptly and effectively progressed, and creditors are not prejudiced by unnecessary delays in case administration. Consequently, where the Service becomes concerned about the number of static balance cases held by a practitioner, details will be passed to the relevant authorising body.

While it is likely that from time to time the Service will repeat this exercise, practitioners’ case review systems should not rely solely upon the information provided.

(First published in Dear IP no. 39, October 1997)


27.    ISA Account Statements

Since 2 December 1996 CAU automatically issue account statements, which usually correspond with the six monthly anniversary of the Bankruptcy Order, Winding Up Order, or resolution for winding up.

Statements are still also made available upon request.

Please note that the Service considers the routine reconciliation of practitioners’ records to the ISA an important part of their duties, and believes that it assists them. Where there appears to be errors or omissions in the ISA records, practitioners are asked to promptly notify CAU in writing, so that the matter can be investigated and the records amended if appropriate.

(First published in Dear IP no. 37, January 1997)


28.    Banking Arrangements for the Insolvency Services Account

(First published in Dear IP no. 35, April 1996)

Article Withdrawn December 2006


29.    Payments into The Insolvency Services Account (England & Wales) - Endorsement of Payment

Practitioners are reminded that when they remit money to the Insolvency Services Account (ISA), cheques which are not made out to the ISA should be endorsed:-

"Please credit the Insolvency Services Account

Signed……………………..Date……………."

The endorsement should be signed by the Trustee or Liquidator.

Unendorsed cheques are still being received and practitioners are reminded that normal banking practice requires this endorsement, and that the Bank has a right to refuse and return cheques which have not been so endorsed. Please draw attention to this important requirement to any of your staff who are responsible for paying money into the ISA.

(First published in Dear IP no. 13, December 1989)


30.    Transactions based on funds recently paid into the ISA

CAU regularly receives requisitions from practitioners to be actioned against monies remitted, or intended to be remitted, to the ISA, which have not been credited to the ISA by the time that the instruction has been received.

Such requisitions cannot be actioned by CAU until the funds have been credited to the ISA at the Bank of England, and represent cleared funds. Effectively, for funds deposited via the bank giro credit system, four working days should be allowed for clearance.

In order to avoid the unnecessary return of instructions due to "insufficient funds", practitioners are asked to allow time for clearance before submitting requisitions to

CAU which call upon recently deposited monies.

(First published in Dear IP no. 34, October 1995)


31.   Treasury Bills Maturity Dates 

(First published in Dear IP no. 49, March 2000)

Article Withdrawn December 2006


32.    An Insolvency Practitioner’s Guide to CAU

CAU has produced a largely self-explanatory guide on its new organisation and procedures. Practitioners are asked to note the following.

  • CAU’s key performance targets include the production and despatch of 97% of cheques within four days of receipt of the requisition. The requisition processing time is dependent upon there being sufficient cleared estate funds available to meet the amount requisitioned.

Copies of the guide can be obtained from CAU’s Customer Services Section on 0121 698 4268/4269/4270.

(First published in Dear IP no. 35, April 1996)


33.    CAU User Group

The CAU user group was formed in 1997 in recognition that there is always scope to improve the banking and investment service provided to practitioners, and that their comments have an important role to play in the identification of possible areas for improvement

The User Group members comprise practitioner representatives (who were nominated by each of the authorising bodies and provide a cross-section of views from large and small firms), a representative from the Association of Business Recovery Professionals (formerly the Society of Practitioners of Insolvency) and representatives of CAU and MCS.

The objectives of the User Group are to:

  • ensure that CAU provides practitioners with the best service possible within the constraints of the legislation;
  • provide a forum for users to give feedback to CAU on the quality of service they are receiving, any deficiencies, or changes needed;
  • allow CAU to provide first hand information about current issues; and
  • build useful relationships for mutual benefit;

The User Group meets twice a year.

While the User Group is not a forum to discuss legislative changes, well founded points made will be passed onto The Service’s Policy Unit for further consideration.

If practitioners have any views on these issues, or other issues which they would like the User Group to consider, please write to Gary McDonnell, CAU User Group Secretary at CAU in Birmingham.

(First published in Dear IP no. 39, October 1997)


34.    CAU Market Survey – "Much improved, but could still do better…"

(First published in Dear IP no. 27, August 1993)

Article Withdrawn December 2006


35.   The Insolvency Services Account - Bank of England Address

Dear IP number 35 advised practitioners of the move of The Insolvency Services Account (ISA) from The Bank of England Birmingham to The Bank of England London. The notice did not provide the full postal address for the bank. The address and account number details are as follows:

The Insolvency Services Account
Sort code 10 00 00 account number 23672021
Bank of England
Threadneedle Street
London
EC2R 8AH

(First published in Dear IP no. 47, October 1999)


36.    Remittance of Funds into the Insolvency Services Account – Exit from Administration to Compulsory Liquidation

Insolvency Practitioner Compliance Unit (IPCU) recently had cause to consider the interaction of section 19(4) of the Insolvency Act 1986 with regulation 5(1) of the Insolvency Regulations 1994 in connection with the payment of funds into the ISA in the situation where a liquidation follows an administration. Practitioners will be aware that section 19(4) provides:

"His remuneration and any expenses properly incurred by him shall be charged on and paid out of any property of the company which is in his custody or under his control at that time [i.e. when he ceases to be the administrator] in priority to any security to which section 15(1) then applies."

IPCU became aware of a case where the former administrator of the company was appointed liquidator by the court following a winding up order but did not remit the funds under his control in a bank account into the ISA. When contacted, the insolvency practitioner indicated that he has sought legal advice on his position following the discharge of the Administration Order, and how to meet the liabilities which remained unpaid from the administration, including his remuneration and expenses. The advice was about the interaction of section 19 of the Insolvency Act 1986 and regulation 5 of the Insolvency Regulations 1994, and concluded that there was no obligation to bank with the ISA those funds, falling within section 19.

After considering the matter, the Service takes the view that the property of the company in the hands of this insolvency practitioner at the time of his discharge as Administrator was indeed subject to a charge under section 19 (4) in respect of his outstanding remuneration and expenses. The effect of such a charge was considered in the case of Re Sheridan Securities Limited (1986) 4BBC 200 by Mervyn Davies J who stated that:

"The company’s assets, at the time when the administrator vacates office, stand charged with his remuneration and expenses. When winding up ensues the assets remain so charged in the hands of the official receiver. They will then take priority over other claims in the winding up save that they are postponed to debts secured by fixed charges and to the sums mentioned in section 19 (5)."

This passage appears to envisage that such property of a company as is covered by the section 19 (4) charge falls into the hands of the official receiver or liquidator acting in the course of their functions, but is held subject to the section 19 (4) charge.

In the particular case which stimulated this exercise, the liquidator had been the administrator, which may have led to confusion over the treatment of funds subject to the section 19 (4) charge. However, had the liquidator and the administrator of this company been different individuals then it would have been straightforward, i.e.:

  1. the newly appointed liquidator would have required the administrator to hand over all the property of the company immediately; and
  2. the newly appointed liquidator would have received such property in his capacity as liquidator, and in the course of his functions as such.

Regulation 5 (1) provides:

"In the case of a winding up by the court, subject to regulation 6 below, the liquidator shall pay all money received by him in the course of carrying out his functions as such without any deduction into the Insolvency Services Account kept by the Secretary of State with the bank of England to the credit of the company once every 14 days or forthwith if £5,000 or more has been received."

The Service considers that the regulation is unambiguous in that it requires a liquidator to pay all monies received by him in the course of carrying out his functions into the ISA, and that there is no conflict between the requirements of this regulation and section 19 (4), the monies in question remaining subject to the section 19 (4) charge whilst in a liquidation account in the ISA. Realisations relating to charged assets, including those subject to a section 19 (4) charge, should be paid into the ISA and will not be liable to the Secretary of State fees. It will assist Central Accounting Unit to avoid any unnecessary charging and rebating of those fees, if the word "Charge" is inserted on the Bank Giro Credit slip.

In other words, the Service takes the view that the liquidator was obliged by Regulation 5 to pay all monies in his possession into the ISA, whether or not such monies were subject to a section 19 (4) charge.

(Enquiries arising from the above should be addressed to Pat Christopher, Insolvency Compliance Unit, 5th Floor, Ladywood House, 45/46 Stephenson Street, Birmingham, B2 4UZ (telephone 0121 698 4104)

(First published in Dear IP no. 50, June 2000)


37.    Fixed charge realisations and the Insolvency Services Account-Regulation 5 of the Insolvency Regulations 1994

On the question whether realisations relating to charged assets received by a liquidator in a compulsory liquidation should be paid into the ISA, regulation 5 (1) of the Insolvency Regulations 1994 gives little scope for discretion. The Insolvency Service considers that realisations, whether or not relating to charged assets, must be paid into the ISA as they are received by the liquidator in the course of carrying out his functions. No convincing argument has been advanced that a liquidator acts as agent for the chargeholder.

As regards a voluntary liquidation, regulation 5(2) requires the liquidator to pay into the ISA, at the six-monthly accounting periods, " the balance of funds in his hands or under his control relating to the company". The Insolvency Service considers that this includes realisations from charged assets. However, regulation 5(2) excludes from the amount to be paid into the ISA "such part (if any) as [the liquidator] considers necessary to retain for the immediate purposes of the winding up". Therefore if a payment to the chargeholder is likely to be made in the near future, that proportion of the balance held by the liquidator may be retained.

Although realisations relating to charged assets should be paid into the ISA, they will not be liable to the Secretary of State fee (Fees 10 and 11, Part 1 of the Schedule to the Insolvency Fees Order 1986 (as amended). It will assist CAU, to avoid any unnecessary charging and rebating of those fees, if the word "Charge" or "Debenture" is inserted on the bank giro credit slip. The normal procedure is for such monies to be paid into a suspense account and any fees to be charged only when the balance, if any, is transferred to the estate account on the liquidator’s instructions.

Enquiries arising from the above should be addressed to Insolvency Practitioner Compliance Unit, The Insolvency Service, 5th Floor, Ladywood House, 45-46 Stephenson Street, Birmingham, B2 4UP; Telephone 0121 698 4093.


38.   Tracing Beneficiaries of Unclaimed Dividends 

The Central Accounting Unit (CAU) provides monthly information on unclaimed monies to private sector tracing companies and administers the claims when beneficiaries are traced. Difficulties have arisen when the information provided includes details of unclaimed dividends in an estate where an IP is still in office.

In order to allow an IP a further opportunity to trace beneficiaries, CAU will, on request, provide a list of uncashed cheques, relating to a specific dividend, one month before the six-month cheque expiry date. This will provide IPs with the information at least one month before it is released to the tracing companies.

Requests for lists should be made to:

The Customer Services Section
Central Accounting Unit
P.O. Box 3690
Birmingham B2 4UY
Telephone number: 0121 698 4266
Fax: 0121 698 4403
E-mail: CAU.customerservices.gsi.gov.uk


39.   Customer Survey 

Article Withdrawn December 2006


40.   Insolvency Practitioner Addresses Linked to Estates 

The database linking the IP address to an estate on CAU’s computer system, BANCS, is maintained by the Insolvency Practitioners Compliance Unit (IPCU).

Only one address per estate is linked to documentation generated by BANCS: this includes cheques, statements and notifications of investments and interest. To ensure that cheques are sent to the address on the requisition CAU carries out a 100% check of the IP address details. If there are any discrepancies the database is corrected to match the requisition and all future documentation relating to that estate will be sent to that address.

It is therefore important that IPs check that the address on the requisition is correct .The preferred practice is for IPs to notify IPCU, Ladywood House, 45-46 Stephenson Street, Birmingham B2 4UY of changes in address linked to specific estates.


41.   Guide to CAU

The guide to CAU has been updated and will be available via the Insolvency Service website: www.insolvency.gov.uk by visiting “Information for and about Insolvency Practitioners “. Copies are also available by contacting CAU’s Customer Service Section on telephone number 0121 698 4266, fax 0121 698 4403 or e-mail CAU. Customerservices.gsi.gov.uk .The website will also contain copies of the CAU User Group minutes and further information about CAU.


42.   Indicative Treasury Bill Discount Rates

Article Withdrawn December 2006


43.    Central Accounting Unit (CAU) – Change of name

Article Withdrawn December 2006


44.   IP BANKING 

Investment in Treasury Bills no longer an option 

IPs may recall that up to 2001, the Bank of England provided a facility to enable The Insolvency Service to buy and sell Treasury Bills for investment by individual insolvency estates. Following the withdrawal of this facility by the Bank of England a similar arrangement was established with the National Debt Commissioners. Of late, however, the National Debt Commissioners (since re-named the Commissioners for the Reduction of the National Debt) have found it increasingly difficult to maintain this service and in March 2003, after discussions with The Insolvency Service, the facility was withdrawn. 

IP Banking have investigated the possibility of establishing a similar arrangement with other organisations but no viable alternative could be found. This means that IP Banking can no longer arrange for investments in Treasury Bills but investment in other Government stocks remains an option. 

Enquiries arising from the above should be addressed to Customer Services on 0121 698 4252  



45.   Enterprise Act 2002 – Secondary Legislation – The Insolvency Service Financial Regime

 

1. Background

 

One of the key messages of the Enterprise Act 2002 was that it would provide a better deal for creditors. This required modernisation of the financial regime of the Insolvency Service.  Reforms to the Insolvency Services Account (ISA) will mean that creditors, including many small firms should benefit from the improved investment provisions for insolvency estate funds.  Simplifying the fee structure will bring increased transparency and simplicity.

 

2. Legislation

 

The secondary legislation to implement the reforms to the financial regime of The Insolvency Service has now been drafted and some of the statutory instruments have been laid. A list of the legislation is detailed below.

 

Statutory Instrument

Current position

SI Number

Coming into force

The Insolvency Proceedings (Fees) Order 2004

Draft.  For signature.

 

1 April 2004

The Insolvency Practitioners and Insolvency Services Account (Fees) Order 2003

Made 30 December 2003

2003 No.3363

Article 2(3) 30 January 2004. All other provisions 1 April 2004

The Insolvency Practitioners and Insolvency Services Account (Fees) (Amendment) Order 2004

Made 25 February 2004

2004

No. 476

31 March 2004

The Insolvency (Amendment) Regulations 2004

Made 25 February 2004

2004

No. 472

1 April 2004

The Insolvency (Amendment) Rules 2004

Draft . Consultation completed.  For signature.

 

1 April 2004

The Insolvency Practitioners (Amendment) Regulations 2004

Made 25 February 2004

2004

No. 473

 

1 April 2004

The Enterprise Act 2002 (Commencement No. 5 and Amendment) Order 2003

Made 17 December 2003

2003 No.3340

18 December 2003

 

 


3. Reforms to the Insolvency Services Account (ISA)

 

3.1 Interest and the requirement to use the ISA

 

The Enterprise Act 2002 (s271 Insolvency Services Account: interest) introduced provisions enabling the Secretary of State to set the rate of interest credited to estate funds held in the ISA.

 

In practical terms this means that The Insolvency (Amendment) Regulations 2004 will provide for the Secretary of State to set the rate of interest paid by notice and to revoke the existing provision setting out the rate of interest. The rate of interest initially set in The Insolvency (Amendment) Regulations 2004 is 4.25%.  The Secretary of State, by notice published in the London Gazette may vary the rate of interest payable and this information will be published on our website www.insolvency.gov.uk.  At this stage it is intended to review the rate every six months although changes to the Bank of England Base Rate may require more frequent rate changes.

 

The rate of interest should ensure the maximum possible investment return to estates, however, in order to protect the solvency of the Insolvency Services Investment Account (ISIA) in terms of its ability to pay the interest due a small surplus must be retained in the ISIA.

 

The existing provisions setting out the rate of interest paid from the Insolvency Services Account in Regulations 9(6) and 23A (inserted following the Insolvency Act 2000 via the Insolvency (Amendment) Regulations 2001) of the Insolvency Regulations 1994 will be amended. The amendments are in The Insolvency (Amendment) Regulations 2004.  The new provisions will allow the interest rate to be paid on all funds, unlike the current position where it is to be paid only on balances over  £2,000.

 

The obligation for voluntary liquidators to deposit funds in the Insolvency Services Account will be removed. The requirement to deposit funds in the Insolvency Services Account in a voluntary liquidation is set out in Regulation 5(2) of the Insolvency Regulations 1994. This provision will be amended to give voluntary liquidators a choice whether to pay monies into the ISA.

 

Please note that the obligation has only been removed for voluntary liquidations. No changes have been made to the obligations of trustees in bankruptcy and liquidators in compulsory liquidations to deposit all monies in the ISA.


3.2 Payment of fees in respect of the operation of the ISA

 

The Insolvency Practitioners and Insolvency Services Account (Fees) Order 2003 makes provision for the payment of fees in relation to accounts maintained with the Secretary of State in the ISA in liquidations and bankruptcies. Provision is also made for the payment of fees in relation to the issue of cheques and other instruments and the electronic transfer of funds.

 

The following banking fees will be payable, where an account is maintained with the Secretary of State:

 

Account type

Fee

Payment dates

Winding up by the court and bankruptcy, where the liquidator or the trustee is not the official receiver

£15

1st January

1st April

1st July

1st October

Voluntary winding up

£20

1st January

1st April

1st July

1st October

 

An account is “maintained with the Secretary of State in respect of monies which may from time to time be paid into the ISA” where-

 

(a)    in a winding up by the court or in a bankruptcy the Secretary of State creates a record in relation to the winding up or as the case may be, the bankruptcy for the purpose of recording payments into and out of the ISA relating to the winding up or, as the case may be, the bankruptcy; and

(b)    in a voluntary winding up on the request of the liquidator the Secretary of State creates a record in relation to the winding up for the purposes of recording payments into and out of the ISA relating to the winding up.

 

An account ceases to be maintained with the Secretary of State where –

 

(a)    a request in writing made by the liquidator or, as the case may be, the trustee for closure of that account has been received by the Secretary of State and no monies to which that account relates are held in the ISA (other than any unclaimed dividends or any amount that it is impracticable to distribute to creditors); or

(b)    in the case of a winding up by the court or a bankruptcy, the liquidator, or as the case may be, the trustee has filed a final receipts and payments account with the Secretary of State pursuant to regulation 14 or regulation 28.  

 

The following fees will also be payable:

 

Fee type

Amount

Issue of a cheque, money order or payable order

£0.80

BACS or other electronic funds transfer

£0.15

Investment fee (on the purchase of an investment)

£50

 

3.3 Fees in relation to insolvency proceedings

 

The Insolvency Proceedings (Fees) Order 2004 seeks to simplify the fee structure applicable in relation to insolvency proceedings under Part 1 to X1 of the Insolvency Act 1986. The number of fees relating to the case administration by the official receiver has been reduced from 12 to 2.

 

  • The administration fee and SoS fee have been set so that they relate to cost. The shortfall on the case administration fee is cross-subsidised by recoveries from the SoS fee.

  • Deposits have been increased in line with inflation since they were last set.  

 

A summary of the deposits and fees is shown below:

 

Fee Type

Amount

 

Deposit – bankruptcy – debtor petition

£310

 

Deposit – bankruptcy – creditor petition

£370

 

 

Deposit – company – winding up petition

£620

 

Bankruptcy – Official Receiver’s administration fee

£1,625

 

Bankruptcy – Secretary of State’s administration fee

17%

A fee up to a maximum of £100,000 calculated as a percentage of all chargeable receipts relating to the bankruptcy exceeding £2,000

Winding up by the Court – Official Receiver’s administration fee

£1,950

 

Winding up by the court – Secretary of State’s administration fee

17%

A fee up to a maximum of £100,000 calculated as a percentage of all chargeable receipts relating to the company exceeding £2,000

 

The new deposits relate to all petitions presented on or after 1 April 2004 and the new fees relate to all cases where the insolvency Order is made on or after 1April 2004.

 

For cases where the insolvency Order is made before 1 April 2004 the only fees remaining on these cases on or after 1 April 2004 from the current Fees Order are the current SoS Fees.

 

4. Remuneration of non-Official Receiver liquidators and trustees

 

Background

 

Rules 4.127(6) (winding up by the court), 4.148A(4) (members’ voluntary liquidation) and 6.138(6) (bankruptcy) currently provide that, unless fixed by the liquidation/creditors’ committee, or by a resolution at a meeting of creditors (or by the company in general meeting in the case of a members’ voluntary liquidation), the liquidator/trustee’s remuneration shall be fixed in accordance with the scale laid down for the OR under general regulations.

 

Rule 13.13(5) defines “general regulations as regulations made by the Secretary of State under Rule 12.1” – currently The Insolvency Regulations 1994.

 

Regulations 33-36 and the realisation and distribution scales in Schedule 2, Table 1 set out the provisions relating to remuneration of the OR whilst acting as liquidator or trustee.

 

As part of the Service’s new financial regime, Regulations 33, 34 and 36, together with Table 1, will be revoked on 1 April 2004, and their substance restated in the rules 4.127, 4.127A, 4.127B, 4.128, 4.148A, 4.148B, 6.138, 6.138A, 6.139 and a new Schedule 6.  Restating the substance of Regulations 33 and 34 and Table 1 will provide for a liquidator or trustee to calculate remuneration in accordance with the realisation or distribution scale as set out in Schedule 6. Official Receivers will no longer charge realisation and distribution fees. Time and rate will be charged by Official Receivers in relation to distributions.

 

Transitional provisions for IP remuneration will provide that where a winding up order, resolution for winding up or bankruptcy order has been made before the new rules come into force on 1 April 2004, the current provisions will continue to apply.

 

 

 

 

Enquiries arising from the above should be addressed to Customer Services on 0121 698 4252

 


46.    Insolvency Services Account – Administering the Banking Fee and the Priority of Payment 

The banking fees introduced by S.I. 2003 No. 3363 have been applied since 1 April 2004.  The purpose of this notice is to remind insolvency practitioners why the fees are charged, how IP Banking Section administers them, and the priority of payment of them. 

The banking fee is set to recover the cost of banking services provided to users of the Insolvency Services Account (ISA).  It is charged quarterly to spread the cost more evenly over a year; more frequent charging would add to the number of financial transactions without adding any real value to the process. 

Office holders need to be mindful that a banking fee will be charged if a case is open on the quarterly charge date.  If the formalities of case closure (see next paragraph) are not likely to be completed before the next fee charge date, the office holder should take this into account when calculating closing costs and expenses. 

To close a bankruptcy or compulsory liquidation a final receipts and payments account and release document (form 6.50 or 4.42) are required and should be sent to IP Banking at the address below.  The absence of any of these documents will delay closure.  In all cases where account closure is planned close to the quarterly charge date for banking fees, insolvency practitioners should allow five working days for IP Banking to complete the closure of the account.  Where the closure request is received with less than five working days notice before a quarterly charge date for the banking fee, the fee will be charged to the estate if the closure process has not been completed before the charge date.   

S.I 2003 No. 3363 was made under powers provided by section 415A of the Insolvency Act 1986.  As such, and in accordance with rules 4.218(1)(c) and 6.224(1)(c), the fee is payable in priority to the remuneration of the office holder in liquidations and bankruptcies.  In circumstances where an office holder has drawn remuneration leaving statutory fees unpaid, the office holder will be required to pay the fee and reduce his remuneration.  Failure to pay statutory fees when funds are available is viewed as a serious conduct issue by the Insolvency Service, details of which will be passed on to the insolvency practitioner’s authorising body.

 

Any enquiries arising from this article should be directed towards Ron Heppenstall, Operations Manager of IP Banking, The Insolvency Service, PO Box 3690, Birmingham B2 4UY; telephone 0121 698 4251; email:  IP.Banking.Enquiries@insolvency.gov.uk


47. Secretary of State fee in Annulment applications 

It has been the practice of The Insolvency Service to submit that the court should, when dealing with an application for annulment where the (former) bankrupt had available assets, take into account the Secretary of State fee when assessing the extent of the bankruptcy expenses even where the arrangements for payments of the debts has not involved payment into the ISA.  The Insolvency Service is aware of a number of applications which have been made where the arrangements for financing the application have involved the (re)mortgage of a property in which the (former) bankrupt has an interest and which forms part of the  bankruptcy estate. However, the arrangement provides that funds are held by a solicitor and only become available if the application is successful. As a result funds are not paid into the ISA and non-payment of the Secretary of State fee reduces the overall cost to the (former) bankrupt. In some cases, the court has accepted this submission and ordered the payment of the Secretary of State fee based on the value of the realisation of the asset.

In future, The Insolvency Service will not advance this argument and will not seek to obtain the payment on the Secretary of State fee, which would have been obtained on the remortgage of the vesting property interest, or had the bankruptcy proceeded to its natural conclusion. The reason for this is that following The Insolvency Fees Order 1986 (as amended) and The Insolvency Proceedings (Fees) Order 2004 (as amended), the Secretary of State fee may only be charged on monies paid into the Insolvency Services Account (ISA) and if under the relevant scheme the creditors are paid without monies being paid into the ISA, the fee does not become chargeable.

It follows that where, under any such application, the court is content for the monies generated by the refinancing arrangement not to be paid into the ISA, the Secretary of State Fee will not be pursued. But where monies are rightly paid into the ISA, or are ordered to be paid into the ISA, the fee will be charged and collected.

In accordance with long standing practice, the Secretary of State fee will not be charged when monies are paid into the ISA just to meet the official receiver’s debit balance on a case.

Nothing in this article should be taken as an indication that The Insolvency Service is prepared to waive a fee where it is properly payable or that the ISA may not be used where the legislation requires it to be used.

Finally, if in this type of case, after the annulment order was granted, matters went wrong, because, for example, the (former) bankrupt declined to complete the (re)mortgage, it must be expected that the matter would be brought back before the court, not least because of the undertaking given by the solicitor and the fact that an asset vesting in the trustee of the bankruptcy estate would have been transferred into the (former) bankrupt’s ownership without consideration.

 

Any enquiries regarding the above should be directed towards Ron Heppenstall, IP Banking Operations Manager, The Insolvency Service, PO Box 3690, Birmingham,B2 4UY; telephone: 0121 698 4251;email IP.Banking.Enquiriesl@insolvency.gov.uk


48. Major changes to banking arrangements for the Insolvency Services Account

 

It is important that this information is circulated to those in your organisation who are responsible for banking funds into the ISA.

 

In July 2004 the Bank of England (BoE) announced its intention to withdraw from retail banking activities after its existing retail customers had made other arrangements. This affects the operation of the ISA and since the announcement the Insolvency Service, along with other government bodies, has been working with the Office of HM Paymaster General (OPG) to facilitate the necessary changes. As a result, OPG will be providing us with services related to banking transaction processing to support  our handling of receipts & payments into & out of the ISA.

OPG have an arrangement with NatWest for their branch network to be available for the payment of funds into the ISA. Insolvency Practitioners will find this helpful if they have experienced problems in the past at their local bank when trying to credit funds to the ISA.

Insolvency practitioners should have recently received, or should shortly be receiving, an initial supply of NatWest paying-in books which must be used immediately on receipt and in the future for the payment of funds into the ISA. The BoE paying-in books must not be used once the NatWest books have been received. Please read the addendum to this article .

Further changes with the OPG account are:

·        “Payable Orders” that clear to the same time-scale as cheques but with added security features will replace cheque payments from the ISA and are to be issued from July 2005.

·        The ISA has new Sort & Accounts Codes for use with specific types of transactions, these are:

o       Sterling Credits

Credit Type

Sort Code

Acct No

BACS CREDITS

10-14-99

12979000

CHAPS CREDITS (“TT’s”)

16-53-60

12979000

Please ensure that the case ID and name are quoted on all BACS & CHAPS credits

 

o       Euro BACs (Inwards) To Be Converted To Sterling

Credit Type

Sort Code

Acct No

Destination No

EURO BACS (INWARDS)

10-16-16

26666626

12979

Please ensure that the case ID and name are quoted on all BACS credits

 

o       Euro & foreign currency cheques & drafts to be converted to sterling

              Cheques should be forwarded to IP Banking at the following address:

IP Banking

Insolvency Service

Po Box 3690

Birmingham

B2 4UY

 

o       Receiving Credits In Sterling From Overseas

               Ask payer to quote:

 

SWIFT address: BKENGB33 or

IBAN GB57BKEN10000025021001

Amount

Account with Institution (field 57D):

Bank of England (100000)

Sterling Banking Office (BB-G)

Threadneedle Street

London EC2R 8AH

Beneficiary Customer (field 59):

25021001

Office of HM Paymaster General Cash Account

Remittance Information (field 70):

12979 (Plus Case ID and Case Name)

           

 

 

 

 

 

 

 

 

 

 

 

 

 

o       Receiving Credits In Foreign Currency From Overseas

               Ask payer to quote:  

SWIFT address: BKENGB33 or

IBAN GB57BKEN10000025021001

Amount

Account with Institution (field 57D):

Bank of England (100000)

Sterling Banking Office (BB-G)

Threadneedle Street

London EC2R 8AH

Beneficiary Customer (field 59):

25021001

Office of HM Paymaster General Cash Account

Remittance Information (field 70):

12979 (Plus Case ID and Case Name)

     

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

o       Receiving Credits In Euro, From A Bank Account In A Member State, For Conversion To Sterling:

     Ask payer to quote:

SWIFT address: NWBKGB2L or

IBAN GB43NWBK60720608304793

Amount

Account with Institution (field 57D):

Bank of England (100000)

Sterling Banking Office (BB-G)

Threadneedle Street

London EC2R 8AH

Beneficiary Customer (field 59):

5500108304793-OPG Euro Receipts Account

Remittance Information (field 70):

12979 (Plus Case ID and Case Name)

 

 

 

 

 

 

 

 

 

 

 

o       Receiving Credits In Euro, From A Non Member Country, For Conversion To Sterling:

     Ask payer to quote:

SWIFT address: BKENGB33 or

IBAN GB02BKEN10000026666626

Amount

Account with Institution (field 57D):

NatWest Bank (601043)

6 Coldharbour Lane

Hayes

Middx UB3 3EL

Bank of England Euro Cash Account

Remittance Information:

12979 (Plus Case ID and Case Name)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Addendum

 

It is important that this information is circulated to those in your organisation who are responsible for banking funds into the ISA.

 

Due to a distribution problem the majority of insolvency practitioners will not have received their NatWest paying in books by 28 June, the date quoted in Dear IP Issue No. 23. Any already received will be replaced and so should be destroyed.

 

The problem has now been resolved and IP Banking will soon be in a position to continue despatching the books. The books should be with practitioners by 29 July and anyone not having received their initial supply by then should contact IP Banking on 0121 698 4263/4279 so that a supply can be sent to them.

 

Further, we had previously requested you to return to us any unused Bank of England (BoE) paying-in books that you had in your possession. Having listened to comments from some of the IP community regarding this request, we ask instead that you destroy any unused BoE books upon receipt of the NatWest books.

 

N.B. Practitioners with no open cases will not be sent the books but should order them from IP Banking as and when required.

 

Any enquiries regarding the above should be directed to Ron Heppenstall, IP Banking, The Insolvency Service, PO Box 3690, Birmingham, B2 4UY; telephone: 0121 698 4251; email: ron.heppenstall@insolvency.gov.uk


49. Insolvency Services Account (ISA) estate accounting for fixed & floating charges; charging of Secretary of State fee in compulsory liquidations

It is important that this information is circulated to those in your organisation who are responsible for banking funds into the ISA 

1.      The practice has been to place third party monies on accounts named variously: “suspense account”, “fixed charge account”, “floating charge account” and “debenture account” (possibly others). In future the account names will be restricted to “suspense”, “fixed charge” and “floating charge”. In practical terms, if the money is subject to either a fixed or floating charge those names will be used. Any other third party money will be placed on a suspense account. If an estate has more than one third party account of the same type, each account can be distinguished by a suitable suffix; e.g. “suspense a/c jones”.

Insolvency practitioners are asked to apply these account descriptions when banking or moving money in the ISA to a new third party account; and when it is necessary to re-designate an existing account. 

2.      The reason for this change is to ensure that the estate accounts accurately reflect the status of the funds held so that any payments to preferential creditors or transfers to main account are carried out with the correct application of the Secretary of State fee. 

 

3.      Recent decisions in Court cases (see para.4) affect how we charge the Secretary of State fee on preferential payments out of money subject to a floating charge. In the past, payments to preferential creditors out of floating charge money involved the transfer of funds to main a/c from floating charge a/c to cover the preferential payments and the Secretary of State fee. The Secretary of State fee was then charged to main a/c based on the value of the money transferred and paid. In future, payments to preferential creditors will be made direct from the floating charge account and the Secretary of State fee due on the value of the amounts so paid will be charged to the main a/c, which may or may not have sufficient funds from which to recover the fee charged.

Under this new arrangement, the insolvency practitioner will have to notify IP Banking of payments to preferential creditors out of the floating charge account so that the fee can be charged. 

4.      The main court cases affecting these changes are Leyland Daf and Brumark/Spectrum Plus. The implication of the Leyland Daf decision is that general liquidation expenses and remuneration, such as the Secretary of State fee,  cannot be recovered from floating charge money. Brumark/Spectrum Plus decided that fixed charges over book debts were in fact floating charges unless the fixed charge holder exercised control over payments out of a fixed charge account. This rarely happened up to Brumark so some liquidators may have to pay preferential creditors in such cases.

Insolvency practitioners are asked to notify IP Banking when this happens so that the Secretary of State fee can be charged as in para. 3. 

5.      The Enterprise Act 2002 introduced a provision under s176A Insolvency Act 1986, which applies when there is a floating charge over the property of a company that has gone into liquidation (or is in administration, or has a provisional liquidator or receiver). It takes effect where the floating charge is created after 15 September 2003. S176A requires a prescribed part of the net property (assets subject to the floating charge) to be set aside for the benefit of unsecured creditors.  

6.      The method for calculating the prescribed part is found in SI 2003 No. 2097 and is as follows: (a) where the company’s net property does not exceed £10,000 in value, 50% of that property; (b) where the company’s net property exceeds £10,000 in value, the sum of (i) 50% of the first £10,000 in value; and (ii) 20 per cent of that part of the company’s net property which exceeds £10,000 in value. The value of the prescribed part of the company's net property to be made available for the satisfaction of unsecured debts shall not exceed £600,000. 

What this means for ISA banking in practical terms is that in some liquidations there will be a prescribed part of the assets subject to a floating charge that will be ring-fenced for the benefit of unsecured creditors. The amount of the prescribed part will have to be notified to IP Banking by the insolvency practitioner and IP Banking will transfer this amount from floating charge account to main account. The Secretary of State fee will be charged on the amount transferred to main account.

 

Any enquiries regarding the above should be directed towards Ron Heppenstall, IP Banking, The Insolvency Service, PO Box3690 Birmingham B2 4UY telephone: 0121698 4251 email: ron.heppenstall@insolvency.gov.uk


50. Gazette Notices of Appointments

IP Banking is facing an increasing problem with liquidators who are banking funds from voluntary liquidations, including unclaimed dividends, into the Insolvency Services Account (ISA) but have failed to publish a notice of appointment in the Gazette, pursuant to Section 109 of the Insolvency Act 1986. The problem is made more difficult because of the fact that funds realised in a voluntary liquidation do not have to be invested in the ISA.

Failure to comply with this requirement renders the office holder liable to a fine, and for continued contravention, a daily default fine and The Service will ensure that the failure will be drawn to the attention of the appropriate regulatory body. In addition, failure to gazette will result in details of the liquidation not being entered on the Central Index, the Service’s database of insolvencies. This will lead to delays in setting up an account with the ISA. If IP Banking cannot obtain basic details from the Central Index it will need to contact you directly, causing additional work.

 

Any enquiries regarding the above should be directed towards Ron Heppenstall, IP Banking, PO Box 3690, Birmingham, B2 4UY; telephone: 0121 698 4251, email: ron.heppenstall@insolvency.gov.uk


51. Restructuring & Rebranding of Banking Directorate 

With effect from 5 June 2006, the services provided by Insolvency Practitioner Banking and Official Receiver Banking to their respective customer groups as part of the Banking Directorate of The Insolvency Service were combined to operate under the new name "Estate Accounts Directorate". Our change of name signifies a restructuring that brings together teams performing similar tasks and creates a more clearly defined front office & back office arrangement.

These changes will facilitate improvements in our flexibility and resilience at the operational level, allowing us to enhance our performance in service delivery and back office functions.

Overall we will increase our business-process efficiency and maximise the effectiveness of our resources for the benefit of all stakeholders. 

Background

The Banking Directorate has consistently achieved high levels of performance, successfully processing large volumes of financial transactions for insolvency estates to very strict targets. It has achieved this with two separate operational units:

  • IP Banking- This unit served Insolvency Practitioners (IPs) who used the Insolvency Services Account (ISA) for compulsory & voluntary cases dealing with financial processes that included receipts, application of interest, general estate account management, enquiries by IPs & their staff, applications support and payments.
  • OR Banking- This unit served Official Receivers (ORs) by dealing with the same types of financial transactions as IP Banking as well as providing accounting control of the ISA, transaction oversight and governance, and fees & data management.

The units largely worked independently of each other, although the senior management of the directorate worked together to ensure the strategic delivery of our work. From this strategic perspective, it became clear to senior management that a reorganisation of the directorate would provide an opportunity to realise synergistic benefits from similar workflows while achieving efficiency gains and cost savings. 

Vision

Our standard of work and our relationship with our customers should identify us as a first class provider of investment and estate accounting services to IPs and ORs using the Insolvency Services Account to the benefit of all stakeholders in insolvency. 

Aims

§    To provide a high quality investment service to users of the Insolvency Services Account.   

  • To maintain accurate and up-to-date financial and case records.
  • To continuously improve our customers’ satisfaction.
  • To maximise the efficiency of all our business processes.
  • To promote a fair and effective environment for our staff to increase their job satisfaction and output. 
  • To maximise the efficiency and effectiveness of our resources.
  • To respond flexibly and innovatively to the challenges and expectations of a diverse 21st Century society.

Detail

We will no longer have sections separately dedicated to ORs and IPs, instead we are refocusing our business upon workflows so as to deploy a Front (Operations) & Back (Support) office concept.

Our front-office team is called the Operations & Customer Support Unit where 48 colleagues will be engaged in processing financial transactions and providing an effective customer service interface. They are deployed across four main teams:

  1. Receipts & Payments Processing.
  2. Cashiers.
  3. Estate Accounts Enquiries.
  4. Unclaimed Funds.

Our back-office team is called the Estate Accounting & Control Unit where 17 colleagues will be engaged as a centre of excellence for the provision of accounting services, financial control & governance, systems support, fees & data management and management information. They are deployed across two main teams:

1.      Financial & Management Accounting.

2.      Application Support Team.

This restructuring is intended to underline our commitment to excellence in customer service.

  • We are acknowledging that the needs of our OR & IP customers are broadly the same and that whilst we are presently using two different legacy systems to serve these customers the processes are sufficiently similar to unify our teams to enable improved focus and quality to our service delivery.
  • We are increasing the management complement to reflect the increasing workloads and provide improved control, accountability and professional standards in key areas across the directorate.
  • We are developing an Unclaimed Funds Team to deliver better service to creditors. This will be a discrete area of work that will enhance the unclaimed funds work and reduce risk.
  • We are providing greater focus to the Estate Accounting & Control Unit to deliver quality improvements to our application management, financial controls, governance and financial & management information. This will be a centre of expertise that will underpin our operational performance and provide greater assurance, control and accountability to stakeholders.
  • We will have in place a platform to support the eventual delivery of a replacement to the legacy systems upon which we currently run our business.

Estate Accounts Directorate Contact Table: 

Append “@insolvency.gov.uk” to the email addresses shown above.

 

Any enquiries regarding the above should be directed to Graham Stewart (Head of Operations & Customer Support Unit), Estate Accounts Directorate, The Insolvency Service, PO Box 3690, Birmingham, B2 4UY; telephone: 0121 698 4265; email: graham.stewart@insolvency.gov.uk  


52. Unclaimed Monies  

1.The Unclaimed Monies Account holds funds that have been raised from  Bankruptcy, Compulsory or Members/Creditors Voluntary cases and the cheques/payable orders have not been cashed by the recipients. 

The Unclaimed Monies Account is not for the deposit of funds too small to distribute to creditors – Undistributed Funds. 

We currently only have provision to deal with Unclaimed Monies in relation to the above mentioned case types, unless ordered to do so by the court. 

The Unclaimed Monies Account is sub-divided on the Estate Accounts Directorate’s (EAD) BANCS system into Voluntary, Compulsory and Bankruptcy. 

2. Bankruptcy and Compulsory Liquidations 

In the case of Bankruptcy or Compulsory liquidations all funds issued should be Insolvency Services Account (ISA) cheques/payable orders which, if uncashed after six months, will expire to the Unclaimed Monies Account. Funds should not be paid directly into the Bankruptcy or Compulsory Unclaimed Monies Account as legislation states that all cheques/payable orders in Bankruptcy and Compulsory cases should be raised from the ISA. The supporting legislation is as follows: 

Statutory Instrument 1994 No. 2507 – The Insolvency Regulations 1994 – Part 3 Bankruptcy  

DIVIDENDS TO CREDITORS – Regulation 23 

(1) The trustee shall pay every dividend by payment instruments, which shall be prepared by the Department on the application of the trustee and transmitted to him, for distribution amongst the creditors.  

(2) Any application under this regulation for a payment instrument shall be made by the trustee on a form obtainable from the Department for the purpose or on a form, which is substantially similar.  

(3) The trustee shall enter the total amount of every dividend that he desires to pay under this regulation in the records to be kept under regulation 24 below in one sum.   

(4) On the trustee vacating office, he shall send to the Department any valid unclaimed or undelivered payment instruments for dividends after endorsing them with the word “cancelled”.  

Statutory Instrument 1994 No. 2507 – The Insolvency Regulations 1994 – Part 2 Winding Up  

DIVIDENDS TO CREDITORS AND RETURNS OF CAPITAL TO CONTRIBUTORIES OF A COMPANY – Regulation 8   

(1) In the case of a winding up by the court, the liquidator shall pay every dividend by payment instructions which shall be prepared by the Department on the application of the liquidator and transmitted to him for distribution amongst the creditors. 

(2) In the case of a winding up by the court, the liquidator shall pay every return of capital to contributories by payment instruments which shall be prepared by the Department on application. 

(4) Any application under this regulation for a payment instrument shall be made by the liquidator on a form obtainable from the Department for the purpose or on a form which is substantially similar. 

(5) In the case of a winding up by the court, the liquidator shall enter the total amount of every dividend and of every return to contributories that he desires to pay under this regulation in the records to be kept under regulation 10 below in one sum.  

(6) On the liquidator vacating office, he shall send to the Department any valid unclaimed or undelivered payment instruments for dividends or returns to contributories after endorsing them with the word “cancelled”. 

If the trustee or liquidator is unable to locate a creditor or contributory their cheque/payable order should still be raised and left to expire. (Six months from the date of issue). The funds will then automatically credit the ISA Unclaimed Monies Account. 

The cheque(s)/payable order(s) should be defaced and returned to EAD with a covering letter stating that they are Unclaimed Monies. Practitioners should not pay ISA cheque(s)/payable order(s) into the ISA marked as Unclaimed Monies.   

If required an expired cheque/payable order can be returned to an estate and will be re-credited for the date of expiry. The request should contain the reason for the necessity to transfer the funds to the estate from the Unclaimed Monies Account.  

3. Creditors’/Members’ Voluntary Liquidations 

The above instructions also apply to Creditors’/Members’ Voluntary cases where the insolvency practitioner has chosen to bank with the ISA and the Unclaimed Monies relate to cheque(s)/payable order(s) which have been raised from the ISA.  

Any Unclaimed Monies arising from locally administered distributions, i.e. where the practitioner has banked with the ISA but arranged for the cheque(s)/payable order(s) to be printed outside of the ISA, must be paid into the ISA Unclaimed Monies Account. The relevant legislation follows: 

Statutory Instrument 1994 No. 2507 – The Insolvency Regulations 1994 – Part 2 Winding Up 

PAYMENTS INTO AND OUT OF THE INSOLVENCY SERVICES ACCOUNT – Regulation 5 

(5) When in a voluntary winding up a liquidator pays any unclaimed dividend into the Insolvency Services Account, he shall at the same time give notice to the Secretary of State, on a form obtainable from the Department or one that is substantially similar, of the name and address of the person to whom the dividend is payable and the amount of the dividend. 

 A form CAU103 must be completed, listing the individual creditor details, amounts outstanding and signed by the insolvency practitioner. This should be sent to EAD so that The Insolvency Service can honour future claims by creditors or others acting on their behalf. Funds should be paid into the ISA for the total amount on the corresponding CAU103 using a Voluntary Bank Giro Credit Slip marked for Unclaimed Monies. 

If a practitioner has banked with the ISA and the funds are in a Voluntary Estate Account held by EAD the relevant amount can be transferred from the estate account to Unclaimed Monies. 

4. Re-issue of Funds from the Unclaimed Monies Account 

If an insolvency practitioner requires the re-issue of an expired cheque/payable order this can be done directly from the Unclaimed Monies Account and should currently be requested by letter signed by the practitioner and not by using a requisition form. The applicable cheque/payable order or electronic transfer fee will be deducted from the amount owed. If a practitioner requires the re-issue of an amount detailed on a CAU103 (Creditors’/Members’ Voluntary cases only) this can be done directly from the Unclaimed Monies Account and should currently be requested by letter signed by the practitioner and by not using a requisition form. The applicable cheque/payable order or electronic transfer fee will be deducted from the amount owed as well as any Secretary of State fee applicable to pre 1 April 2004 Creditors’/Members’ Voluntary Cases. 

Should a creditor apply directly to EAD to claim monies held in the Unclaimed Monies Account and the related case status is open the claim will be referred to the relevant practitioner for his sanction to make the payment. 

Should a tracing organisation apply to EAD on behalf of a creditor to claim funds held in the Unclaimed Monies Account the payment will be processed without further sanction by the practitioner.   

Any enquiries regarding the above should be directed towards Zoe Drew, Estate Accounts Directorate, PO Box 3690, Birmingham, B2 4UY Telephone: 0121 698 4225 email: zoe.drew@insolvency.gov.uk

 

Enquiries on the above can also be directed to: EAD.Unclaimed@insolvency.gov.uk.  Address: Estate Accounts Directorate, P O Box 3690, Birmingham, B2 4UY. Tel: 0121 698 4225.

53. On line Interest Notifications for users of BANCS 

As from 1 October 2007, insolvency practitioners using BANCS on-line will no longer receive paper based Interest Notifications from the Estate Accounts Directorate. 

Users of BANCS on-line will find the system has been improved to provide the facility to view or print these notifications from the BANCS on-line account. 

 

Any enquiries regarding the above should be directed towards Noreen Akhtar, Manager of EAD Enquiries telephone: on 0121 698 4275 email: Enquiries@insolvency.gov.uk 

General enquiries may also be addressed to EAD.Enquiries@insolvency.gov.uk


54. Tracing beneficiaries of unclaimed dividends   

We continue to encounter occasional difficulties relating to private sector tracing organisations (“TOrgs”) where they attempt to trace the recipients of unclaimed dividends whilst the insolvency practitioner is still in office. 

A problem arises where a dividend has been issued to a creditor in error and the insolvency practitioner allows it to expire after six months (all uncleared payments expire after this time) instead of contacting Estate Accounts Directorate (EAD) to advise a cancellation. 

It is in the interests of all parties that as soon as the insolvency practitioner becomes aware that the original payee is not legally entitled to the proceeds, EAD should be asked to cancel the payment and re-credit the estate. 

We would encourage the insolvency practitioner to then review the EAD Estate Statement (available on BANCS online or on request from EAD) to ensure that the cancellation instruction has been received and actioned as there have been occasional instances where the instruction has failed to reach us. 

If EAD is not in receipt of a cancellation instruction to correct this error prior to the expiry of the payable order, then the TOrg will seek to trace the creditor who may be paid in error. In such cases, EAD will refer the insolvency practitioner to the TOrg to discuss recovery of these funds to the estate and negotiate the fee claimed by the TOrg. 

Articles 3, 7 and 52 of this Chapter contain further details on the procedures relating to unclaimed monies. 

Any enquiries regarding the above should be directed towards EAD Unclaimed Monies Enquiries, telephone: 0121 698 4068/4169 email: EAD.Unclaimed@insolvency.gov.uk


55. The Insolvency Proceedings (Fees) (Amendment) Order 2007 and Secretary of State fee rebates 

The Insolvency Proceedings (Fees) (Amendment) Order 2007 can have an effect on the calculation of any rebate of the Secretary of State (SoS) fee on bankruptcy cases where the order was made prior to 1 April 2004 and all the debts and expenses have been paid, leaving a surplus balance returnable to the debtor. 

The calculation is based on “the maximum amount” as defined in the Insolvency Fees (Amendment) Order 1994, paragraph 3 (c) – “Limits on certain fees”. 

With no SoS fees being charged on realisations into these estates from 1 April 2007 the situation can arise where the SoS fees charged can be less than the amount relevant to “the maximum amount” and therefore no rebate is applicable. 

EXAMPLE: A case where the order was made in 1998 and realisations up to 31 March 2007 were £3,215, with SoS fee being charged at 15% = £482.25. A realisation of £56,000 was paid into the Insolvency Services Account after 1 April 2007 and therefore did not attract a SoS fee but did result in a surplus balance on the estate after all the debts and expenses had been paid. 

DEBTS and EXPENSES OF CASE

£

OFFICIAL RECEIVERS COSTS

      335.26

CHEQUE FEES AND BACS/CHAPS FEES

        13.70

BANKING FEE

      150.00

OTHER DEBTS AND EXPENSES OF CASE

 35,234.36

TRUSTEES FEES STILL DUE

   1,346.25 

TOTAL (MAXIMUM AMOUNT)

 37,079.57

SoS FEE APPLICABLE ON MAXIMUM AMOUNT

   5,561.94

TOTAL SoS FEE CHARGED ON CASE

      482.25

Therefore Fee Rebate =

       NIL

Any enquiries regarding the above should be directed towards EAD Enquiries, telephone: 0121 698 4275, email: EAD.Enquiries@insolvency.gov.uk


56. The Insolvency (Amendment) Regulations 2008 – unclaimed dividends, undistributed assets and undistributed dividends 

These amending regulations will come into force on 6 April 2008. 

They will enable unclaimed dividends to be paid into the Insolvency Services Account (ISA), on payment of a fee, in respect of dissolved companies which were formerly in administration and administrative receivership. The existing provision requiring such monies to be paid into the ISA where companies were formerly in voluntary liquidation has been replaced by a discretionary provision enabling such monies to be paid in.  There is no fee in respect of payments made into the Account in former voluntary liquidations but information must be provided in all cases.  

The regulations set out the information to be provided when unclaimed dividends are paid into the ISA.  There will be also be a non-statutory form number CAU104 asking for further information specifically for administrations and administrative receiverships. Form CAU103 will remain the non-statutory from for voluntary liquidations.  Both forms are available from the Estate Accounts Directorate of the Insolvency Service. 

The Insolvency Practitioners and Insolvency Services Account (Fees) (Amendment) (No.2) Order 2008 sets out the fee in Article 4 of the Order. 

All references to unclaimed or undistributed assets and undistributed dividends in Regulation 18 are removed since upon the dissolution of a company all property and rights whatsoever vested in or held on trust for the company (but not including property held by the company on trust for any other person) are deemed to be bona vacantia and accordingly belong, and are payable, and are to be paid, to the Crown, or to the Duchy of Lancaster or to the Duke of Cornwall for the time being (as the case may be). This means that the ISA may no longer be used for the deposit of monies representing such assets or such dividends on the dissolution of a company. 

Copies of the instruments will be available on the Insolvency Service’s website until they appear on the website of the Office of Public Sector Information, at http://www.opsi.gov.uk/  

Enquiries concerning the Insolvency (Amendment) Regulations 2008 should be directed towards Katherine Parker, Policy Unit, Area 5.7, 21 Bloomsbury Street, London WC1B 3QW, Tel: 020 7637 6651

E-mail: katherine.parker@insolvency.gov.uk    

Enquiries concerning the Insolvency Practitioners and Insolvency Services Account (Fees) (Amendment) (No.2) Order 2008 should be directed to EAD Enquiries,

Tel: 0121 698 4275, email: EAD.Enquiries@insolvency.gov.uk


57. Interest rate paid to estates held in the ISA/ISIA (Insolvency Services Account and Insolvency Services Investment Account) 

Following the cut in the Bank of England base rate on 8 October 2008 The Insolvency Service has reviewed the interest rate paid to estates. A reduction from 7% to 6.25% will be made to the rate applied to estates from Friday 17 October 2008. Insolvency practitioners should note that higher interest rates have been and continue to be paid on estates in the ISA due to surplus interest having accrued on the account. This surplus is reducing and The Insolvency Service therefore expects to further reduce the rate paid to estates over the next 9 to 12 months to a rate that is closer to the base rate. The Insolvency Service’s policy remains to maximise the interest rate paid to estates while maintaining the solvency of the ISA/ISIA  

Any enquiries arising from this article may be directed to Graham Stewart, Estate Accounts Directorate, 3rd Floor, Cannon House, 18 Priory Queensway, Birmingham B4 6FD; telephone: 0121 698 4265; e‑mail: graham.stewart@insolvency.gov.uk 

General enquiries may be directed to EAD.Enquiries@insolvency.gov.uk ;   Telephone: 0121 698 4275


58. New Government Banking Service

The new Government Banking Service (‘GBS’) was launched on 1 April 2008. The Bank of England’s decision to withdraw from retail banking services means that the GBS has developed a direct to bank model with two commercial banks, CITIBANK and RBS. Estate Accounts Services (‘EAS’) will therefore no longer use the services of Xafinity Paymaster (‘XP’) who process transactions on behalf of the Office of the Paymaster General, sitting between ourselves and the banking industry.

Monies held within the new model will be subject to regular intra-day sweeps from the commercial banks into the Bank of England and continue to be held securely within the Exchequer Pyramid, which is a series of accounts operated by the Treasury to ensure continued security of funds.

The new business model will allow EAS to improve our service cut-offs and speed of service provision for our customers and stakeholders.

EAS is currently preparing for migration to GBS, planned to take effect from 1 February 2010. This will inevitably result in some changes and we are liaising closely with GBS to ensure a smooth transition.

The removal of XP from the transaction stream enables EAS to process CHAPS and SWIFT directly to the bank and will result in us being able to offer improved cut-off times for instructions, moving from 11:00 to 14:00 each day.

It had been thought that new bank giro credit paying in books would have to be issued to insolvency practitioners but we have been able to avoid this inconvenience by retaining use of the same collection account. You will be able to continue to use existing stationery and this will be replaced on the normal basis as you request new stock from us. As RBS are managing the Local Banking Facility element of the new model there will be no change to the process for paying-in funds to the ISA.

Details regarding the remittance of monies into the ISA via BACS and CHAPS will be supplied nearer the time as this will change. EAS will communicate further information regarding the migration via The Insolvency Service website, BANCS online and newsletters.

Any enquiries regarding this article should be directed towards Debbie Simpson, The Insolvency Service, Estate Account Service, 3rd Floor, Cannon House, 18 Priory Queensway, Birmingham, B4 6FD telephone: 0121 698 4086 email: Debbie.Simpson@insolvency.gov.uk

General enquiries may be directed to EAD.Enquiries@insolvency.gov.uk


59. Proposal for the withdrawal of Insolvency Services account facilities for voluntary liquidations 

The Insolvency Regulations 1994 provide for the Insolvency Services Account (ISA), which is administered by The Insolvency Service, to be used in all cases by liquidators in compulsory winding-up cases and trustees in bankruptcy.  Since 2004, liquidators in voluntary liquidations who were formerly also required to use the ISA have been able to choose alternative account  providers in the commercial sector.  

Proposal 

The use of the ISA by voluntary liquidators has seen a marked and continuing decline since 2004 which has meant that consideration must be given as to whether the ISA facility is any longer required for voluntary liquidation cases. The Insolvency Service is therefore proposing to remove this option but would like to invite the views of those who may be affected before submitting the proposal for formal Ministerial approval and making subsequent amendments to relevant legislation. 

Please note that this proposal, if implemented, would not have any effect on the current arrangements for unclaimed dividends. 

Consultation 

Since 01 October 2010 a consultation document has been placed on The Insolvency Service website under the title “Consultation On Withdrawal of ISA facilities in Voluntary Liquidations”. This can be accessed in the live consultation register at: 

http://www.insolvency.gov.uk/insolvencyprofessionandlegislation/con_doc_register/registerindex.htm 

The consultation closes on 17 December 2010 and we would encourage insolvency practitioners to submit their views  

Any enquiries regarding the consultation or requests for hard copies of the proposal document should be directed to Stephen Parcej, The Insolvency Service, Finance Governance and Accounting Services Directorate, Zone B, 5th Floor, 21 Bloomsbury Street, London WC1B 3QW; telephone: 020 7291 6761 email: Stephen.parcej@insolvency.gov.uk 

General enquiries may be directed to DSM.FGAS@insolvency.gov.uk


60.  Summary of responses to the consultation on the withdrawal of the optional facility for liquidators in voluntary liquidations to bank with the Insolvency Services Account (“ISA”)  

A summary of the responses to the consultation letter published in this newsletter and placed on The Insolvency Service website in October 2010, is now available and can be viewed by following the link:  

http://www.insolvency.gov.uk/insolvencyprofessionandlegislation/con_doc_register/registerindex.htm  

Any enquiries regarding the consultation or requests for hard copies of the proposal document or summary of responses should be directed to Stephen Parcej, The Insolvency Service, Finance Governance and Accounting Services Directorate, Zone B, 5th Floor, 21 Bloomsbury Street, London WC1B 3QW; telephone: 020 7291 6761
email: Stephen.parcej@insolvency.gov.uk
 

General enquiries may be directed to DSM.FGAS@insolvency.gov.uk


61. Withdrawal of the optional facility for liquidators in voluntary liquidations to bank with the Insolvency Services Account (“ISA”) 

As of 1 October 2011, the ISA is no longer available for voluntary liquidations. 

The decision follows The Insolvency Service’s consideration of a summary of the responses to a consultation, published in June 2011, and the continued decline in the number of voluntary liquidation ISA estates. The Service concluded there was no longer a case for maintaining the ISA for these estates. 

The alternatives to closure would present a financial loss. The principal alternative was to disproportionately increase the account fees and charges payable, but this would have accelerated the decline in usage. In addition, as The Service is required to meet the cost of providing such services from its income, operating a deficit and funding this from the taxpayer is not a viable option. 

The Service arranged for the necessary secondary legislation to be laid in Parliament, which came into force on 1 October 2011. This meant that no new ISA accounts could be opened after 30 September 2011 in voluntary liquidations. However, any accounts existing as at 1 October 2011 can continue in use until the case is concluded.  

Any enquiries regarding the consultation or requests for hard copies of the proposal document or summary of responses should be directed to Stephen Parcej, The Insolvency Service, Finance Governance and Accounting Services Directorate, Zone B, 5th Floor, 21 Bloomsbury Street, London WC1B 3QW; telephone: 020 7291 6761, email: Stephen.parcej@insolvency.gov.uk 

General enquiries may be directed to DSM.FGAS@insolvency.gov.uk


62. Monies paid into the Insolvency Services Account (“ISA”) exempt from the SoS fee  

Insolvency practitioners are reminded that it is their responsibility to advise the Estate Accounts team of any monies arising from within an insolvency that are deemed as not subject to the SoS fee when paid into the ISA, otherwise fees shall be automatically applied subject to legislation.  

Such monies must be clearly identified as exempt from the SoS fee: 

  • On accompanying correspondence, and 

  • If paid across the counter at a bank insolvency practitioners must ensure that the necessary box has been ticked on the bank Giro credit slip to indicate these monies are exempt from the SoS fee, and 

  • It would be beneficial for the insolvency practitioner to supply evidence to Estate Accounts team to enable us to offer further support as may be required.   

Any enquiries regarding the above should be directed towards Zoe Drew, Estate Accounts and Insolvency Practitioner Services,, 3rd Floor, Cannon House, 18 Priory Queensway, Birmingham B4 6FP; telephone: 0121 678 1734,
email: zoe.drew@insolvency.gov.uk 

General enquiries may be directed to EAIPS.IP.enquiries@insolvency.gov.uk

Telephone: 0121 698 4268    

 


63. Paying unclaimed dividends into the Insolvency Services Account (“ISA”) 

It has recently come to light that a number of insolvency practitioners are trying to pay unclaimed monies into the ISA within six months of issuing the original dividend. In some instances we have received the funds as early as two weeks after the dividend was issued.  

Insolvency practitioners are reminded that the Insolvency (Amendment) Regulations 2008 state: ‘where a dividend or other sum is paid to a person by way of a payment instrument, any payment into The Insolvency Services Account in respect of that dividend or sum pursuant to paragraph (2) may not be made earlier than on or after the expiry of 6 months from the date of the payment instrument.’  

We are willing to be flexible and will, in certain circumstances, accept the funds within the six month period, following a written request from the insolvency practitioner.  

The date of the dividend that insolvency practitioners provide us on the CAU103 and CAU104 forms will be used by our unclaimed team to measure compliance to legislation. Any funds received for payment into the ISA within the six month period will be returned to the insolvency practitioner if prior agreement has not been obtained from us. 

Any enquiries regarding the above should be directed towards Helen Day, Estate Accounts and Insolvency Practitioner Services, 3rd Floor, Cannon House, 18 Priory Queensway, Birmingham B4 6FP; telephone: 0121 698 4072, email: helen.day@insolvency.gov.uk 

General enquiries may be directed to EAIPS.IP.enquiries@insolvency.gov.uk

Telephone: 0121 698 4268


64. Antecedent Recoveries and the Secretary of State Fee 

Estate Accounts and Insolvency Practitioner Services (EAIPS) have received a number of requests from insolvency practitioners that antecedent recovery funds remitted into the Insolvency Services Account (ISA) be exempt from the Secretary of State (SoS) fee. Insolvency practitioners are advised that as these recoveries will either form part of a bankruptcy estate or assets of a company, they are thus capable of generating a fund from which the fee may be payable. 

Should insolvency practitioners be of the view that such funds do not attract the SoS fee, their attention is drawn to the provisions of Chapter 5 Article 62 of Dear IP. Evidence to support the insolvency practitioner’s view will be required, ideally to be submitted with the request for exemption. 

Any enquiries regarding this article should be directed towards Lynda Copson, Estate Accounts and Insolvency Practitioners Services,
3rd Floor, Canon House, 18 Priory Queensway, Birmingham B4 6FP, telephone: 0121 698 4230 email: Lynda.Copson@insolvency.gov.uk   

General enquiries, and requests for exemption of the SoS fee should be directed to: EAIPS.EA.Enquiries@insolvency.gov.uk  Telephone:  0121 698 4268


65. Estate Accounts and Insolvency Practitioner Services PO Box addresses

Estate Accounts and Insolvency Practitioner Services (EAIPS) now has a PO Box facility in place for sending documents through the post. This is a more streamlined way of receiving post directly from insolvency practitioners.

There are currently two PO Boxes:

When submitting IVA Completions, Terminations and IVA registration the address to use is:

Insolvency Service
PO Box 16838
Birmingham
B2 2UF 

Please use IIR.Enquiries@insolvency.gov.uk inbox to notify of any IVA debtor address changes and any general IVA case enquiries.  

Please continue to use the IVA.Remittance@insolvency.gov.uk inbox to submit bulk IVA registration spreadsheets.

When submitting documents for Estate Accounts the address to use is:

Insolvency Service
PO Box 3690
Birmingham
B2 4UY

Any enquiries regarding this article should be directed
towards Sabia Begum, telephone: 0121 698 4268 email: EAIPS.IP.Enquiries@insolvency.gov.uk   

General enquiries may be directed to email: EAIPS.EA.Enquiries@insolvency.gov.uk , Telephone: 0121 698 4110


66. Local Bank Account – Cessation of Secretary of State Monitoring

The title of this chapter has changed to Insolvency Practitioner Services.

Insolvency practitioners may be aware that the Secretary of State currently monitors the operation of local bank accounts. However, with effect from 1 January 2015, the Secretary of State will no longer perform this function.

Practitioners may also be aware, local bank accounts should be operated in accordance with the provisions of Regulation 6 of the Insolvency Regulations 1994. (Further advice and guidance as to the operation of local bank accounts is contained in Chapter 15 of the Millennium Edition of Dear IP).

For the avoidance of doubt, until such time as the Small Business Enterprise and Employment Bill is enacted, practitioners will still need to apply to Insolvency Practitioner Services for both sanction to trade and sanction to operate a local bank account.

Any enquiries regarding this article should be directed towards Susan Mallon, Insolvency Service, PO Box 16838, Birmingham, B2 2UF, telephone:  0121 698 4355  email: EAIPS.IP.enquiries@insolvency.gov.uk


67. Estate Accounts and Scanning – Single Point of Contact

In March 2015 Estate Account Services (EAS) began operating a single point of contact for all queries relating to work carried out by EAS. 

EAS Newsletters were released at that time to advice of our new contact e-mail address.  Can we please take this opportunity to remind practitioners that we now only routinely monitor one e-mail address which is CustomerServices.EAS@insolvency.gov.uk and all the old e-mail address you may have used to contact EAS are now being closed. 

A list of the e-mail addresses being closed are detailed below:

EAIPS Annulments@insolvency.gov.uk

EAIPS.BDT@insolvency.gov.uk

EAIPS.CaseClosure@insolvency.gov.uk

EAIPS.Cashiers@insolvency.gov.uk

EAIPS.Closureandannulments@insolvency.gov.uk

EAIPS.EA.Enquiries@insolvency.gov.uk

EAIPS.OnlineSupport@insolvency.gov.uk

EAIPS.P&D@insolvency.gov.uk

EAIPS.Payments.Team@insolvency.gov.uk

EAIPS.Receipts.Team@insolvency.gov.uk

EAIPS.Suspense@insolvency.gov.uk

EAIPS.Unclaimed@insolvency.gov.uk

In our Newsletter we provided some e-mail subject best practice guidance to assist us in prioritising your query.  For reference a copy of that guidance is detailed below:

Please quote ‘Processing’ as the subject for:

High volume data input requests e.g.

·         IVA Registrations, Completions and Failures

·         Trustee/Liquidator/Supervisor change (e.g. court order)

·         Request for paying in book

Please quote ‘Financial Estate Query’ as the subject for:

Instructions and enquiries relating to the reconciliation of an estate e.g.

·         Interest Bearing

·         Missing Transactions

·         Fee queries

·         Movement of monies on estates

·         Banking enquiries

·         Non access related ISCIS Online queries

Please quote ‘Unclaimed’ as the subject for:

Instructions and enquiries relating to unclaimed monies e.g.

·         Electronic copies of creditor lists (103/104)

Please quote ‘IIR’ as the subject for:

Instructions and enquiries relating to the Individual Insolvency Register (IIR).

Please quote ‘Access To ISCIS Online’ as the subject for:

·         New IP access

·         Password resets/Unlock Accounts

Please quote ‘Estate Closures’ as the subject for:

Instructions and enquiries relating to financial closure of Bankruptcies and Liquidations e.g.

·         Annulments/Rescissions

·         Surplus Calculations

·         Form 6.50 and Form 4.42

Please quote ‘Deferrals’ for:

Instructions and enquiries relating to deferral of dissolution.

Please quote ‘IP Cancelled Cheques’ for:

Instructions and enquiries relating to cheque cancellation

Should you wish to contact us directly via telephone or you are following up on an e-mail sent, please call 0121 698 4268. 

Any enquiries regarding this article should be directed towards Michael Salter, telephone: 0121 698 4268 email: CustomerServices.EAS@insolvency.gov.uk

General enquiries may be directed to email:  CustomerServices.EAS@insolvency.gov.uk


68. Transfer of Functions from Insolvency Practitioner Services

Insolvency practitioners are requested to note that with effect from 5 October 2015 the following areas of work, previously the responsibility of Insolvency Practitioner Services, will transfer to Official Receiver Services:

·         Objections to office holder release;

·         Residual sanction queries;

·         Applications, from Official Receivers, for Secretary of State appointments;

·         Requests for extensions of time for the calling of annual meetings of members and creditors;

·         Requests for the approval of trustee remuneration in Old Act cases;

·         Requests for Competent Authority status;

·         Requests for local bank accounts.

On the subject of local bank accounts practitioners will be aware that, notwithstanding the cessation of the requirement to obtain sanction to trade, sanction to operate a local bank account remains a requirement.  Such accounts should continue to be operated in accordance with the provisions of Regulation 6 of the Insolvency Regulations 1994. (Further advice and guidance as to the operation of local bank accounts is contained in Chapter 15 of the Millennium Edition of Dear IP).

With effect from 5 October 2015, all queries and correspondence relating to the aforementioned areas of work should be addressed to IP.Requests@insolvency.gov.uk.

Again with effect from 5 October 2015, responsibility for maintenance of the IP Database will transfer to Estate Accounts & Scanning. All queries and correspondence in this regard should be addressed to CustomerServices.EAS@insolvency.gov.uk

In order to assist us in prioritising your query, please populate the subject field of your email with the words ‘IP Database’.  Please be aware that the current address, EAIPS.IP.Amendments@insolvency.gov.uk, will close shortly after 5 October 2015.

For the avoidance of doubt, Insolvency Practitioner Services retains responsibility for the authorisation and monitoring of Secretary of State regulated practitioners, inclusive of bordereaux issues.  All queries and correspondence in this regard should continue to be addressed to EAIPS.IP.Enquiries@insolvency.gov.uk.

Any enquiries regarding this article should be directed towards Susan Mallon, The Insolvency Service, PO BOX 16838, Birmingham B2 2UF, telephone: 0121 698 4355, email:  susan.mallon@insolvency.gov.uk.


69. Information Required to Process Surplus Fee Rebate Request 

Estate Accounts and Scanning (EAS) have carried out a review of the process and procedure around bankruptcy ceiling Secretary of State fee rebates on surplus funds that are returnable to the (former) bankrupt.

As a result of this review EAS request the following co-operation from insolvency practitioners when a rebate calculation request is made:  

  • All debts and costs have where possible been paid prior to the rebate request being submitted, this includes final insolvency practitioner fees.  Where this is not possible details of any payments still to be issued should be made clear.

  • That both an abstract and a full gross accounting receipts and payments account be submitted with the rebate request that clearly identify any secured creditor payments.

  • A request to close Interest Bearing has been completed prior to the rebate request being submitted and is included in the accounts.

  • Details of whether the case is likely to be closed before the next banking fee charge is due and what method of payment will be used to return the monies to the (former) bankrupt.

Receiving the information  detailed above at the time of the rebate request being submitted will assist in avoiding delays that can often be incurred obtaining the detail needed to make the calculation accurately.

Your co-operation is greatly appreciated.

Should you have any queries on this please contact: CustomerServices.EAS@insolvency.gov.uk or 0121 698 4268.


70. Estate Accounts and Scanning (EAS) Targets, Escalation Process and Banking Fee/Interest Information

EAS have reviewed their targets for 2016/2017. Below is a summary of the service level we are aiming to achieve:

Target

Activity

90% in 5 Working Days

95% in 10 Working Days

Annulments

IIR Subscriber/Renewal

Unclaimed (Claim Request/Query)

Case Specific General Query

Non Case Specific General Query

IVA Registrar Query

Surplus To Debtor

Order Made, No Deposit

Interest Bearing Investigation

Finals

IVA Completions/Terminations

Unclaimed Creditor Entry

Financial Transfers

Posting of Collections (Insolvency Service agents)

95% in 1 Working Day

98% in 3 Working Days

Credits into the ISA (except Collections above) posted to estate or General Suspense NB – Receipts are posted a day in arrears due to reconciling bank statements in full the following day i.e. Credits appearing on our bank statement dated 21/06/2016 will begin input on 22/06/2016 following reconciliation

Cheques banked by EAS

Cancelled Receipts

Deferrals

95% in 2 Working Days

98% in 3 Working Days

ISCIS Online Password Reset

ISCIS Online Set Up (on receipt of required documents)

Cancelled Cheques (including stop with bank)

IP Specimen Signature

Investigation into credits into ISA posted to General Suspense

Payments out of the ISA (dispatch of cheques and transmission of electronic)

IVA Registrations

Up to and including 2,000 entries in 20 working days

Case Owner (Court Order) Updates

IP Data Amendments (address etc.)

In excess of 2,001 entries in 60 working days

Case Owner (Court Order) Updates

IP Data Amendments (address etc.)

Whilst every endeavour is made to look at all e-mails and post the day they are received, where the request arrives after 11:00am action may not be started until the following working day.

Where you do not receive a response from us in the timescales outlined, we would be grateful if you would call our EAS Customer Service line 0121 698 4268 rather than chase by e-mail. We hope that this will improve your customer experience as we may be able to resolve the issue more quickly.

If you need to get an urgent stop placed on an uncashed cheque please call us so we can move swiftly to do this with the bank. If you are sending a high value CHAPS request to us please call us on posting to let us know the amount so we can endeavour to process it on the day we receive it.

Our Customer Services (EAS) Line is open 9am to 5pm Monday to Friday. You are able to leave a message outside of the hours and we will call you back.

If you have a continued issue with non response, please feel free to escalate this to the management team marking your e-mail with ‘Escalation’ in the subject field. If you have any feedback on our services in EAS, we would be happy to hear from you via this route also.

Please note that information relating to the posting of banking fees and bi-annual interest will be available on the log in page of ISCIS Online.

Any enquiries regarding this article should be directed towards Customer Services (EAS), PO Box 16652, Birmingham, B2 2HR telephone: 0121 698 4268, email: CustomerServices.EAS@insolvency.gov.uk


71. Closing an estate held in the Insolvency Service Account

Estate Accounts and Scanning (EAS) would like to remind insolvency practitioners of what is required to close an estate account.

In order for us to close a bankruptcy or liquidation case the following documentation is required;

  • A covering letter/email with instruction to close the account.
  • A copy of the final receipts and payments account (Form 1)
  • A copy of the ‘Notice to Court of Final Meeting of Creditors’ (Form 4.42 for liquidations and 6.50 for bankruptcies)

In instances where there are surplus funds available to be returned to the debtor and practitioners are requesting a rebate of Secretary of State fees, the following documentation is required;

  • A copy of an up to date receipts and payments account (Form 1)
  • A copy of an abstract receipts and payments account, which is in effect a summary of Form 1.

In instances where a bankruptcy has been annulled and the account is to be closed, the following documentation is required;

  • A covering letter/email with instruction to close the account.
  • A copy of the annulment order.  
  • A copy of a final receipts and payments account

Although the majority of requests to close an account are received
electronically via e-mail, we do still receive a number of hard copies via the
postal system. Sending the relevant documentation electronically to CustomerServices.EAS@insolvency.gov.uk will expedite the process.

The main body of the email should describe in brief the nature of the query or request, and the subject box should conform to the following naming convention: ‘case reference – case name – final documents or surplus to debtor’,

Adhering to the guidance outlined above will reduce unnecessary delays in processing your requests.

Any enquiries regarding this article should be directed towards Customer Services (EAS), PO Box 16652, Birmingham, B2 2HR telephone: 0121 698 4268  email: CustomerServices.EAS@insolvency.gov.uk 


72. Payment of the Secretary of State’s administration fee on monies into the Insolvency Services Account (ISA)

Estate Accounts and Scanning (EAS) would like to inform insolvency practitioners that we will no longer be posting receipts without applying the Secretary of State fee when the ‘non SoS fee’ box is ticked on the bank giro credit slip. The funds will be posted to the general fund where the fee will be applied. EAS will then contact the remitter by e-mail asking for a full explanation as to why the funds should not attract the fee. Once a response has been received and the origin or nature of the funds has been determined, the receipt will be moved to the relevant fund and the fee will be rebated if appropriate.

Any enquiries regarding this article should be directed towards Customer Services (EAS), PO Box 16652, Birmingham, B2 2HR telephone: 0121 698 4268,  email: CustomerServices.EAS@insolvency.gov.uk 


73. Third Party Monies and the ISA

The case of Safier v. Wardell and Others [2017] EWHC 20 (Ch) brought into focus the policy relating to the payment of third party monies into the Insolvency Services Account (ISA). The judgement confirmed the existing policy, as set out in Dear IP (chapter 5, article 10) and this article reaffirms the position regarding the payment of funds into the ISA and the charging of fees.

A liquidator or trustee is under a duty to pay monies into the ISA in the circumstances set out in regulations 5 and 20 of the Insolvency Regulations 1994. Whether the circumstances apply depends upon the facts of each case. It is primarily for a liquidator or trustee to form a view as to whether the Regulations do or do not apply to particular monies. In cases of doubt, EAS is content to discuss matters with the insolvency practitioner.

Regulations 5(1) (winding up by the court) and 20 (bankruptcy) require that (subject to the exception for local bank accounts) a liquidator or trustee is required, at specified times, to pay all monies received by him in the course of carrying out his functions as such into the ISA.

Such functions are, for the purposes of regulations 5(1) and 20, set out in sections 143 and 305(2) of the Insolvency Act 1986, and relate only to "the assets of the company" and the "bankrupt’s estate" respectively. Therefore, if on the particular facts of a case, monies are received by a liquidator or trustee which do not belong to the company or the bankrupt’s estate then those monies are not received by the liquidator or trustee "in the course of carrying out his functions as such".

Where a liquidator or trustee receives monies to which a third party claims he is entitled, and genuine doubt exists as to whether the monies received belong to the company or bankrupt, those monies should be paid into the ISA pending resolution of the third party claim. In practice, funds are often paid by a third party in order to secure the annulment of a bankruptcy order.

In general, this means that where monies are received by a liquidator or trustee, which do not arise from the realisation of assets belonging to a company or the bankrupt’s estate, they should not be paid into the ISA. The fact that funds received by the liquidator or trustee are used to discharge insolvency expenses or for payment to creditors does not necessarily mean that they were received in the course of carrying out his statutory functions.

The ISA cannot be used as a local bank account to facilitate third party funds being paid to creditors. Suspense accounts will only be opened where there is some question as to the ownership of the funds and, once that question has been resolved, the funds will either be transferred to the general account or returned to the insolvency practitioner.

Where a liquidator or trustee forms the view that the monies received fall outside the regulations, they should ensure that the reasons for that decision are fully documented. EAS does not need to be advised of the decision. Requests by insolvency practitioners to EAS to open a suspense account in the ISA, without Secretary of State or other fees being charged, must be supported by a written explanation of the reasons why a suspense account is required and also why fees should not be charged.

Where a trustee receives third party funds in order to secure the annulment of a bankruptcy order and agrees to pay creditors on behalf of that third party, those funds are not assets of the bankrupt and should not form part of the trustee’s receipts and payments. It follows that the trustee cannot charge remuneration in their capacity as trustee on the receipt and handling of those funds, although it is possible that a separate agreement may be reached with the third party outside of the bankruptcy to cover the costs of handling and distributing the funds.

Where a bankrupt is seeking an annulment on the grounds of payment in full, provision should be made for the payment of the Official Receiver’s fees and costs, which for post 21 July 2016 cases will include payment of the general fee.

EAS is aware of a number of recent instances where funds have been paid into the ISA by a trustee or liquidator, alongside a request for those monies to be placed on suspense, when the circumstances clearly did not justify this; for example, some insolvency practitioners have requested that the proceeds of PPI claims be placed on suspense where in fact those monies are clearly bankruptcy assets and subject to fees.

If a trustee wishes to realise an asset, including any sale to relatives of a bankrupt, that is a realisation and those funds should be paid into the ISA and fees will be applied. If a trustee decides not to realise an asset and instead accepts funds from a third party to discharge the debts and costs of a case, the funds should not be paid into the ISA. Generally, if the sum received relates to the realisation of particular asset, the money will be an asset and should be paid into the ISA. If the sum paid is to discharge the debts and costs of the bankruptcy with a view to securing an annulment, the money should not be paid into the ISA and will not attract a fee.

Other common examples encountered by EAS include:

·         Where a bankrupt uses their pension funds to repay debts, this is a voluntary payment by the debtor and is there fore an asset which attracts a fee.

·         In relation to paragraph 99 of Schedule B1 to the Insolvency Act 1986, any former administrator’s outstanding costs will attract the Secretary of State fee but the administrator will be paid as a priority over Insolvency Service fees. 

·         With regard to bankruptcy cases where there is a former supervisor of an IVA, a charge would arise in accordance with section 276(2) of the Insolvency Act 1986 or rule 6.46A of the Insolvency Rules 1986.

EAS Operational process

·         Third party funds credited to the Insolvency Service account after 1 July 2017, which do not arise from the realisation of assets belonging to a company or the bankrupt’s estate will be refunded immediately to the sender.

·         For any third party funds that predate 1 July 2017, please submit your requisitions to Estate Account Services in order to withdraw the funds currently held in the ISA which do not arise from the realisation of assets belonging to a company or the bankrupt’s estate.

[First published in Dear IP no. 39, October 1997]

Any enquiries regarding this article should be sent to CustomerServices.EAS@insolvency.gov.uk 


74. Closure of NatWest bank local branches

The Insolvency Service has been notified by NatWest that they will be closing some of their local branches between May and June 2018.

This may affect the NatWest branch that you currently use for banking valuables into The Insolvency Service’s Account (ISA).

The link below shows all the branches that are affected and provides the nearest alternative branch.

https://personal.natwest.com/personal/ways-to-bank/branch-banking/branch-closures.html

Estate Accounts and Scanning continue to accept cheques sent to us for banking where it is not possible to access a local branch.

This  will  not  affect  funds  being  paid  to  the  ISA  electronically and  insolvency practitioners can continue to do so by quoting the following bank details.

For Sterling credits (BACS, CHAPS and Standing Orders)

Bank Sort Code:  60-70-80
Account Number: 10003231
Account Name: Insolvency Services
Remittance Information:  Destination Case ID and Case Name

When paying funds into the ISA from outside the UK banking Service.

IBAN: GB19NWBK60708010003231
BIC CODE: NWBKGB2L
Account Name: Insolvency Services
Remittance Information:  Destination Case ID and Case Name
Destination Bank: National Westminster Bank


Any enquiries regarding this article should be sent to CustomerServices.EAS@insolvency.gov.uk


75. Review of IP Details

Estate Accounts and Scanning (EAS) are currently conducting a review of the registered details we hold for licenced insolvency practitioners to ensure they are correct and up to date.

Practitioners should receive an email requesting them to confirm:

  • Firm Name and Main Address
  • Email Address
  • Contact Telephone Number
  • IP number

If you have not received an email by 31 July 2018 please email CustomerServices.EAS@insolvency.gov.uk to advise as such, referencing this article. Please ensure that ‘IP Details Review’ is stated in the subject.

General enquiries may be sent to CustomerServices.EAS@insolvency.gov.uk


76. Changes to Cheque Image Clearing

The process of cheque clearing in the UK will undergo an important and necessary change. The main difference is that instead of exchanging physical paper cheques, UK banks will begin to exchange digital images of these cheques.

This will enable faster cheque processing but it will not change how cheques are used. It means payments will clear quicker, in two working days rather than six currently.

These changes are being phased in and will continue to be phased in until the end of 2018.

Will this change affect how I write and pay in cheques and what are the benefits of these changes?

There are no changes in how you use, issue and pay in cheques. The new Image Clearing System will speed up the time it takes a cheque to clear meaning funds will be available much quicker than they are currently.

Why are these changes happening and when will they be introduced?

These changes are part of an industry wide directive to improve the efficiency and speed of the clearing process. The Image Clearing System started to be phased in across UK banks and building societies from the end of October 2017 and will continue until the end of 2018.

Can a cheque take longer than two working days to clear when the Image Clearing changes come into effect?

Until the new system is fully implemented, cheques paid in may still take longer than two working days to clear.

What do I need to consider if I need to stop a cheque?

There will be less time to cancel a cheque in the new clearing system once it has been deposited by the recipient. Please contact us to stop a cheque as soon as possible after it has been issued.

Any enquiries regarding this article may be sent to CustomerServices.EAS@insolvency.gov.uk


77. Closing an estate held in the Insolvency Service Account

Estate Accounts and Scanning (EAS) would like to remind insolvency practitioners that the following documentation is required in order to close a bankruptcy or liquidation case;

  • A covering letter/email with instruction to close the account.
  • A copy of the final receipts and payments account (Form 1)
  • After eight weeks, a copy of the ‘Notice to Court of Final Meeting of Creditors’ (Form 3.31 for liquidations and 10.87 for bankruptcies)
  • A copy of a final receipts and payments account

We would ask that all documentation submitted in order to close a case is now sent via email to CustomerServices.EAS@insolvency.gov.uk

The main body of the email should describe in brief the nature of the query or request. The subject box should conform to the following naming convention: ‘case reference – case name – final documents or surplus to debtor’. We would also ask that any original hard copies are no longer sent by post.

Submitting final requests via email will ensure there is always a record of the items practitioners have sent and will prevent the potential for them to be lost in the post, or the need to send them to via tracked mail. Submitting final requests in this way will also reduce unnecessary delays in processing requests, especially at the start of each quarter when cases need to be closed before the next banking fee is applied.

Any enquiries regarding this article may be sent to CustomerServices.EAS@insolvency.gov.uk


78. Insolvency Service Account – Administering the Banking Fee on Case Closure

The banking fee is set to recover the cost of banking services provided to users of the Insolvency Services Account (ISA).  It is charged quarterly to spread the cost more evenly over a year; more frequent charging would add to the number of financial transactions without adding any real value to the process.  

Office holders need to be mindful that a banking fee will be charged on the quarterly charge date if a case is open. If the formalities of case closure are not likely to be completed before the next fee charge date, the office holder should take this into account and ensure sufficient funds are available to cover the fee.

EAS require four working days to process a request to close an account. If the closure request is received by EAS less than four working days before the quarterly charge date the fee will automatically be charged to the estate.   

In circumstances where an office holder has drawn remuneration leaving statutory fees unpaid, the office holder will be required to pay the fee and reduce their remuneration. Failure to pay statutory fees when funds are available is viewed as serious misconduct, details of which will be passed on to the insolvency practitioner’s authorising body.

Enquiries regarding this article may be sent to: CustomerServices.EAS@insolvency.gov.uk

 

 

 

 

 

 

 

[Chapter 1] [Chapter 2] [Chapter 3] [Chapter 4] [Chapter 5] [Chapter 6] [Chapter 7] [Chapter 8] [Chapter 9] [Chapter 10] [Chapter 11] [Chapter 12] [Chapter 13] [Chapter 14] [Chapter 15] [Chapter 16] [Chapter 17] [Chapter 18] [Chapter 19] [Chapter 20] [Chapter 21] [Chapter 22] [Chapter 23] [Chapter 24] [Chapter 25]