About you
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First name *
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Your first name: You may not enter angle brackets
First name is required
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Last name *
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Your last name: You may not enter angle brackets
Last name is required
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Address *
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Your address 1: You may not enter angle brackets
Address Line 1 is required
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Your address 2: You may not enter angle brackets
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Your address 3: You may not enter angle brackets
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Postcode *
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Your postcode: You may not enter angle brackets
Postcode is required
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Email *
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Email is required
Invalid Email Format
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About your complaint
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Please describe your complaint. *
Where possible you should include details like:
- the name of any individual that you have spoken to or wish to complain about;
- details about what has gone wrong or not been handled properly;
- how you would like us to resolve your complaint.
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Full details of your complaint are required
Your complaint: You may not enter angle brackets
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Have you complained before about this? *
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Have you complained before about this is required
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If yes, what was your reference number?
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Reference number: You may not enter angle brackets
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If you would like to attach any electronic documents in support of this form please use the Choose File buttons below.
Each file must be one of the following doc, docx, xls, xlsx, txt, pdf, png, jpg, jpeg, odt and the size of each file must not exceed 3MB in size.
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File 1
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File 1 is too large (max 3MB) |
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File 1 is not an approved file type |
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File 2
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File 2 is too large (max 3MB) |
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File 2 is not an approved file type |
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File 3
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File 3 is too large (max 3MB) |
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File 3 is not an approved file type |
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File 4
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File 4 is too large (max 3MB) |
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File 4 is not an approved file type |
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File 5
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File 5 is too large (max 3MB) |
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File 5 is not an approved file type |