RIGHTS OF ACTION – PAYMENT PROTECTION INSURANCE

RIGHTS OF ACTION – PAYMENT PROTECTION INSURANCE  

Guidance

 

Date issued

Technical Manual – chapter on PPI - contents

 

December 2012 (updated August 2013)

FAQs – Payment protection insurance

 

December 2012 (updated August 2013)

Flowchart to show process for dealing with a PPI complaint

 

December 2012 (updated August 2013)

Questionnaire – for completion where there is a PPI complaint relating to a secured and unsecured loan

 

December 2012

MP2 insert text to insert into MP2 letter when enquiring about PPI

 

December 2012

ORS bulletin - November 2012 – article 4 on stored case files with outstanding PPI enquiries

 

November 2012

ORS bulletin - July 2012 – article 11 details the case of Ward v Official Receiver where a bankrupt tested the vesting of PPI compensation

July 2012

Article on Insolvency Service website regarding PPI and bankruptcy

 

April 2012

List of PPI contact addresses for financial institutions 

 

Undated

List of PPI enquiry letters - responses from financial institutions - List of financial organisations who have indicated they will apply set off. 

 

Undated

Note – where there is any conflict in the guidance given by following these links, the most recent guidance should be followed.