Annex B
The Insolvency Service publication scheme
This is The Insolvency Service publication scheme under Section 19 of the Freedom of Information Act 2000
Contents
1) Introduction
2) Model Publication Scheme
3) Freedom of Information and Data Protection
4) How to access published information
5) How to access unpublished information
6) Copyright
7) Environmental Information Regulations
8) Classes of information
9) Complaints
1) Introduction
The Freedom of Information Act 2000 (FOIA) requires all public authorities to publish and maintain a Publication Scheme approved by the Information Commissioner and that complies with Section 19 of the FOIA.
The public authority has a duty to set out in its Publication Scheme what information it routinely publishes and how it is made available to the public. In this scheme an authority must set out:
2) Model Publication Scheme
The Insolvency Service uses the Model Publication Scheme for Central Government as developed by the Information Commissioners Office (ICO). Full details of the ICO scheme for Central Government may be found on the ICO web site by clicking HERE.
A paper copy of The Insolvency Service Publication Scheme is available by downloading and printing this Word file or by request to Technical Section at the contact details in section 9) below.
3) Freedom of Information and Data Protection
There are two principle Acts that provide statutory rights for individuals wanting to request information from The Insolvency Service.
4) How to access published information
The Insolvency Service makes all information published under our Publication Scheme available free of charge (unless otherwise stated) via our web site. Some items, such as leaflets and guidance booklets are also available in hard copy from The Insolvency Service by request via our web site or at any official receiver’s office. Many CAB offices and other voluntary sector providers may also have available many of our leaflets and booklets.
The Insolvency Service annual report is published as part of our Publication Scheme and is also available to purchase from The Office of Public Sector Information (OPSI).
Publications are available to order from the Publications Orderline or from Official Receivers Offices or from the specified telephone numbers.
By telephone: 0845 015 0010
By email: publications@berr.gov.uk
By fax: 0845 015 0020
Minicom users should telephone 0845 015 0030
The Insolvency Service policy at present is not to charge for information published under the scheme, and where the cost of complying does not exceed the cost limit (currently £600 for Central Government).This policy is under regular review.
Note: The Insolvency Service have set an order limit of 200 copies on each publication to enable us to ensure that the most recent versions are available. If you require more copies please email publications.secretariat@insolvency.gsi.gov.uk
Some documents are available in other languages, including Welsh. You can access a list of these publications and languages from our web site HERE
Leaflets and booklets on our web site are available either in HTML, PDF or MP3 format and each publication has a unique reference number (URN) that should be quoted when placing an order for paper copies.
5) How to access unpublished information
The FOIA provides the right to access unpublished information that is held by a public authority (subject to certain exemptions).
Unpublished information is recorded information that is not routinely published, is difficult to access or is archived information.
The Act states that a person making a request for information is entitled:
The Insolvency Service publishes as part of this scheme a set of ‘Frequently Asked Questions’ which can be viewed HERE.
If a particular question is not covered you will be able to submit your query by email via an on-line form available on our FAQ page.
You should note the following points before submitting your query:
6) Copyright
All Insolvency Service published material is subject to Crown copyright, administered by the Office of Public Sector Information (OPSI). If you wish to re-use or reproduce any document for commercial, educational or any other purpose, you must apply to the OPSI for a copyright licence. For guidance notes on Crown copyright issues visit the Office of Public Sector Information (OPSI) web site HERE
7) Environmental Information Regulations
The Environmental Information Regulations 2004 provide the right of access to environmental information held by a public authority. A request under the Regulations may be verbal or in writing and further details of the scope of Regulations may be found on the web site of the Information Commissioner HERE
To make a request for environmental information under the Regulations please contact Property Services Procurement Section by email to PSP.London@insolvency.gsi.gov.uk, by writing to PSP, 21 Bloomsbury Street, London WC1B 3QW, or by telephone 020 7291 6756
8) Classes of information
The Insolvency Service scheme publishes information under seven class headings that cover all of the information that we hold. Under each of the seven high level headings are a number of information categories. For each information category are listed titles and descriptions of information we hold, and links to information pages and documents forming part of our Publication Scheme.
The scheme also sets out the circumstances where The Insolvency Service is not required to make information routinely available. These are when:
The seven data classes are shown in the table below:
Provides organisational information about The Insolvency Service, its structure, business locations and contacts.
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Financial information about projected and actual income and expenditure, procurement, contracts and audits for the current and previous two years.
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Including any strategies, plans and performance indicators, audits, inspections and reviews of our business activities.
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Our decision-making processes and records for the current and previous two years.
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Our written protocols, policies and procedures covering the services we provide and responsibilities we hold.
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Details of public registers, asset and information registers, and register of financial interest.
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Information about support services provided by The Insolvency Service including leaflets, enquiry lines and other help and information available.
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9) Complaints
If you have a complaint about the information within this Publication Scheme, to report broken links or about information that is part of this scheme which is not available please contact
The Freedom of Information and Data Protection Compliance Manager
Technical Section
21 Bloomsbury Street
London WC1B 3QW
Telephone: 0113 200 6040
Fax: 0207 291 6892
Email: FOI@insolvency.gsi.gov.uk
If you are dissatisfied about the way The Insolvency Service has handled a request for information you should initially contact the person who responded to your request to see if the matter can be resolved.
If you remain dissatisfied, details of how to make a formal complaint are provided in our leaflet ‘Complaints Procedure’ as part of this Publication Scheme, also available from any Insolvency Service office.
If you wish to make a complaint to the Information Commissioner he may be contacted by writing to: ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. The Information Commissioner is not obliged to consider complaints until you have exhausted The Insolvency Service’s own complaints procedure.
Details of the services of the Information Commissioner can be found at: