Case details for Tarquin Barnsby

Name: Tarquin Barnsby


Date of Birth: 16 / 5 / 1980

Date Order Starts: 20 / 5 / 2022

Disqualification Length: 7 Years 0 Month(s)

CRO Number: 05905581

Last Known Address: Little Waterham Farm, Highstreet Road, Hernhill, , FAVERSHAM, ME13 9EJ

Conduct: During the period 1 April 2017 to 19 December 2017 Tarquin Barnsby (Mr Barnsby) caused Pure Zanzibar Limited (PZL) to sell holidays and accept payments for holidays from customers that were required to be protected by ATOL at a time when its ATOL had expired. PZL also failed to refund a deposit to a customer as required by The Civil Aviation Authority (CAA) on its ATOL expiration. As a consequence, at the date of the liquidation five customers who had purchased holidays via the company were owed 88,674. In that: PZL traded as a travel agent and was in possession of an ATOL between 04 February 2010 and 31 March 2017. PZLs ATOL expired on 31 March 2017 due to the renewal fee and correct supporting documents not being provided to the CAA. The CAA emailed Tarquin Barnsby on 23 March 2017 to inform him that PZLs ATOL was due to expire and that as a result of the ATOL expiration PZL should stop accepting payments for holidays that are covered or partly covered by ATOL; should remove the ATOL symbol from its website and publicity material; and should refund customers who booked holidays before 31 March 2017 but were due to travel after that date. The CAA sent a further email to Tarquin Barnsby on 27 April 2017, following the ATOL expiration, to inform him that PZLs ATOL had expired and to set out the aforementioned requirements. Between 04 May 2017 and 21 September 2017 PZL accepted holiday bookings that were required to be protected by ATOL from at least four customers who paid a total of 72,872 to PZL between 04 May 2017 and 13 October 2017. None of these customers received their holidays. One customer received a partial repayment of 2,678 from their credit card provider, leaving 70,194 owing to the four customers at the date PZL entered liquidation. None of these four customers received ATOL certificates from PZL. Three of them state that they assumed they were protected as their booking forms contained the ATOL symbol, which included PZLs ATOL number. The other customer was not aware of ATOL due to them living outside of the UK. PZL continued to display the ATOL symbol on its website after the expiration of its ATOL, contrary to the CAAs regulations. One further customer had booked their holiday prior to the expiry of PZLs ATOL. The customer was not provided with a refund, as stipulated by the CAA. The customer did not receive their holiday and lost their deposit totalling 18,480. PZL entered liquidation on 19 December 2017 owing 464,832 to creditors, comprising 180,352 owing to customers, 140,500 owing to connected parties, 78,670 owing to trade creditors, and 65,310 owing to banks. 

This information is correct as at 11 / 1 / 2023

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