RIGHTS OF ACTION – PAYMENT PROTECTION INSURANCE
Guidance
|
Date issued |
Technical Manual – chapter on PPI - contents
|
December 2012 (updated August 2013) |
FAQs – Payment protection insurance
|
December 2012 (updated August 2013) |
Flowchart to show process for dealing with a PPI complaint
|
December 2012 (updated August 2013) |
Questionnaire – for completion where there is a PPI complaint relating to a secured and unsecured loan
|
December 2012 |
MP2 insert text to insert into MP2 letter when enquiring about PPI
|
December 2012 |
ORS bulletin - November 2012 – article 4 on stored case files with outstanding PPI enquiries
|
November 2012 |
ORS bulletin - July 2012 – article 11 details the case of Ward v Official Receiver where a bankrupt tested the vesting of PPI compensation |
July 2012 |
Article on Insolvency Service website regarding PPI and bankruptcy
|
April 2012 |
List of PPI contact addresses for financial institutions
|
Undated |
List of PPI enquiry letters - responses from financial institutions - List of financial organisations who have indicated they will apply set off.
|
Undated |
Note – where there is any conflict in the guidance given by following these links, the most recent guidance should be followed.