CEL Reference Guide: LIST OF EXTERNAL BODIES

LIST OF EXTERNAL BODIES
ADVICE ON DEBT PROBLEMS

A full list of advice organisations can be found at Annex A in our leaflet ‘Dealing with Debt: How to petition for your own bankruptcy’.

ADVICE ON OTHER

BANKING PROBLEMS, e.g. arrears on mortgage, loans, etc where a bank is involved

The British Bankers Association

www.bba.org.uk

02072168800

FINANCIAL PROBLEMS, (including obtaining a Basic Bank Account)

Financial Services www.moneymadeclear.fsa.gov.uk 0330 500 5000

Authority (FSA)

CONSUMER RIGHTS e.g. unsatisfactory goods

Office of Fair Trading

Consumer Direct

www.oft.gov.uk

www.consumerdirect.gov.uk

0800 3893158
(for leaflets)

08457 224499 (Enquiry Line)

0845 404 0506 (Consumer Advice)

DATA PROTECTION ISSUES

The Office of the Information Commissioner

www.ico.gov.uk

Helpline number 0303 123 1113

COMPLAINTS ABOUT COMPANIES NOT IN LIQUIDATION

Companies Investigations Branch (CIB)

Companies Investigation Branch

Ground Floor

21 Bloomsbury Street

London

WC1B 3QW

0207 596 6100

NB: Complaints to be put in writing.

REQUESTS FOR COPY PRESS RELEASES

Insolvency Service Press Office

5^{th
Floor, Zone A 21
Bloomsbury Street,
London

WC1B 3QW}

^{0207 674 6910
0207 596 6187}

^{REQUESTS FOR STATISTICS}

^{Policy Directorate Statistics}

^{Area 3.7, Zone B, 21
Bloomsbury Street, London WC1B 3QW}

^{Rebekah Paul on 0207 291 6314
or Greg Haigh on 0207 637 6504}

^{INFORMATION ON INSOLVENCIES OUTSIDE ENGLAND & WALES}

^{The Accountant in Bankruptcy (Scottish equivalent of The Insolvency Service)}	^{1 Pennyburn Road Kilwinning Ayrshire KA13 6SA ^{www.aib.gov.uk}}	^{Enquiries and Switchboard: 0300 200 2600 Helpline: 0300 200 2777}
^{The Northern Ireland Insolvency Service}	^{Fermanagh House, Ormeau Avenue, Belfast BT2 8NJ ^{www.detini.gov.uk}}	^{Enquiries 02890 251441}
^{American Bankruptcy Institute}	^{www.abiworld.org}	^{001 (703)-739-0800}

^{REDUNDANCY AND UNPAID WAGES}

^{Redundancy Payments Service}

^{Customer Service Unit,
8th Floor,
Cobalt Square,
83-85 Hagley Road,
Birmingham
B16 8QG}

^{08451 450004
(helpline)
Email:

^{redundancy.payments@insolvency.gsi.gov.uk}}

^{CREDIT RATING QUERIES

The three main credit reference agencies are
Callcredit Plc, Experian Ltd and Equifax Plc.}

^{Callcredit Plc}	^{Consumer Services Team PO Box 491 Leeds LS3 1WZ} ^{www.callcredit.co.uk}	^{0870 060 1414}
^{Experian Ltd}	^{Consumer Help Service, PO Box 8000, Nottingham NG80 7WF ^{www.experian.co.uk}}	^{0844 481 8000}
^{Equifax PLC}	^{Credit File Advice Centre PO Box 1140 Bradford BD1 5US ^{www.equifax.co.uk}}	^{0870 010 0583}

^{ASSETS OF DISSOLVED COMPANIES}

^{Treasury Solicitors BV}

^{One Kemble Street, London,
WC2B 4TS}

^{020 7210 3116/7
0207 210 3239}

^{SEARCHES ON LIVE COMPANIES}

^{Companies House}

^{www.companieshouse.gov.uk}

^{0303 123 4500 (helpline)}

^{REQUESTS FOR COPIES OF ACTS, STATUTORY INSTRUMENTS,
ETC.}

^TSO

^{PO Box 29, St Crispins, Duke
Street, Norwich NR3 1GN

^{www.tsoshop.co.uk}}

^{0870 600 5522 Off Line Queries
0870 242 2345 Online Queries}