Before completing this form, read our guidance on complaining about an insolvency practitioner.
We can only send your complaint onto the IPs authorising body if:
- you have already complained to the IP directly
- your complaint has not already been assessed by the authorising body
- your complaint meets the criteria for referral
If you are complaining about the Insolvency Service, we have a separate complaints procedure.
Fields with an asterisk (*) must be completed to submit the form.
|
Complaint
|
Have you complained to the IP or their staff? *
|
|
|
Have you complained to the IP or their staff? is required
|
|
You should complain to the IP before you can use the IP Complaints Gateway.
|
Has your complaint been assessed by the authorising body before and fully considered? *
|
|
|
Has your complaint been assessed is required
|
|
We cannot consider complaints that have already been assessed by the authorising body.
|
Your complaint cannot be taken forward if it has already been subject to the authorising body's complaint procedure.
|
Who do you wish to complain about
|
This needs to be the named insolvency practitioner or practitioners in the case of a joint appointment for the insolvency procedure. This will not necessarily be the member of staff who you have been dealing with.
You can find the name of all insolvency practitioners, including the name of their authorising body here and their contact details at http://www.insolvencydirect.bis.gov.uk/fip1/
|
Insolvency Practitioner 1
|
First name
|
|
|
Insolvency Practitioner 1 first name: You may not enter angle brackets
|
Last name *
|
|
|
Insolvency Practitioner 1 last name: You may not enter angle brackets
Insolvency Practitioner 1 Last name is required
|
Firm *
|
|
|
Insolvency Practitioner 1 firm: You may not enter angle brackets
Insolvency Practitioner 1 Firm is required
|
Email *
|
|
|
Insolvency Practitioner 1 email: You may not enter angle brackets
Insolvency Practitioner 1 Email is required
|
Telephone *
|
|
|
Insolvency Practitioner 1 telephone: You may not enter angle brackets
Insolvency Practitioner 1 Telephone is required
|
Authorising Body *
|
Insolvency Practitioner 1 Authorising body is required
|
|
|
Insolvency Practitioner 2(if applicable)
|
First name
|
|
|
Insolvency Practitioner 2 first name: You may not enter angle brackets
|
Last name
|
|
|
Insolvency Practitioner 2 last name: You may not enter angle brackets
|
Firm
|
|
|
Insolvency Practitioner 2 firm: You may not enter angle brackets
|
Email
|
|
|
Insolvency Practitioner 2 email: You may not enter angle brackets
|
Telephone
|
|
|
Insolvency Practitioner 2 telephone: You may not enter angle brackets
|
Authorising Body
|
|
Insolvency Practitioner 3(if applicable)
|
First name
|
|
|
Insolvency Practitioner 3 first name: You may not enter angle brackets
|
Last name
|
|
|
Insolvency Practitioner 3 last name: You may not enter angle brackets
|
Firm
|
|
|
Insolvency Practitioner 3 firm: You may not enter angle brackets
|
Email
|
|
|
Insolvency Practitioner 3 email: You may not enter angle brackets
|
Telephone
|
|
|
Insolvency Practitioner 3 telephone: You may not enter angle brackets
|
Authorising Body
|
|
Details of the case
|
Individual or Company? *
|
Insolvent Company or Individual is required
|
|
|
Name of insolvent company or individual *
|
|
|
Name of insolvent: You may not enter angle brackets
Name of insolvent company or individual is required
|
What type of insolvency procedure? *
|
|
What type of insolvency procedure is required
|
|
|
What is your connection to the insolvency? (you may tick multiple options)
|
|
Other |
|
|
Other relationship: You may not enter angle brackets
|
What has happened - please explain your complaint in full? *
|
|
Your complaint: You may not enter angle brackets
What has happened - please explain your complaint? is required
|
|
Why do you think the IP is at fault? *
|
|
Why do you think the IP is at fault: You may not enter angle brackets
Why do you think the IP is at fault? is required
|
|
When you complained to the Insolvency Practitioner, what happened? Include information about who you contacted and what the outcome was. *
|
|
|
What happened: You may not enter angle brackets
When you complained to the Insolvency Practitioner, what happened? is required
|
Supporting evidence
|
In order for a disciplinary investigation to be taken forward by an authorising body, there must be a clear indication of wrongdoing by an insolvency practitioner (or those working under the direction of an IP).
In most cases, the authorising body will only be able to uphold your complaint if you are able to provide evidence which supports the allegations you have made against the insolvency practitioner.
It will speed up the assessment and investigation processes if you upload evidence that you believe supports your complaint:
- any agreements between you and the IP
- your complaint to the IP
- the response you received to your complaint from the IP
Please indicate whether the evidence detailed below is in your possession and provide copies where possible when submitting this form.
|
If you would like to attach any electronic documents in support of this form please use the Choose File buttons below.
Each file must be one of the following doc, docx, xls, xlsx, txt, pdf, png, jpg, jpeg, odt and the size of each file must not exceed 3MB in size.
|
Nature Of Evidence (Please list documentation and what it shows)
|
Supporting Evidence 1 |
|
|
Supporting evidence 1: You may not enter angle brackets
|
|
File 1 is too large (max 3MB) |
|
File 1 is not an approved file type |
Supporting Evidence 2 |
|
|
Supporting evidence 2: You may not enter angle brackets
|
|
File 2 is too large (max 3MB) |
|
File 2 is not an approved file type |
Supporting Evidence 3 |
|
|
Supporting evidence 3: You may not enter angle brackets
|
|
File 3 is too large (max 3MB) |
|
File 3 is not an approved file type |
Supporting Evidence 4 |
|
|
Supporting evidence 4: You may not enter angle brackets
|
|
File 4 is too large (max 3MB) |
|
File 4 is not an approved file type |
Supporting Evidence 5 |
|
|
Supporting evidence 5: You may not enter angle brackets
|
|
File 5 is too large (max 3MB) |
|
File 5 is not an approved file type |
Your details
|
First name *
|
|
|
Your first name: You may not enter angle brackets
Your First name is required
|
Last name *
|
|
|
Your last name: You may not enter angle brackets
Your Last name is required
|
Organisation (if appropriate)
|
|
|
Your organisation: You may not enter angle brackets
|
Address *
|
|
Postcode *
|
|
|
Your postcode: You may not enter angle brackets
Postcode is required
|
Email *
|
|
|
Email is required
Invalid Email Format
|